Jonathan McCoy
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings., while Encouraging managers and analytical problem-solvers with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
Work History
Owner/Operator Manager
Farmhouse Frozen Yogurt
Nederland, TX
10.2023 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Trained and motivated employees to perform daily business functions.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.
- Assisted in recruiting, hiring and training of team members.
- Accomplished multiple tasks within established timeframes.
Owner Operator
JonVic Properties LLC
Nederland, TX
02.2012 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Coordinated with legal counsel to resolve tenant disputes.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Administered operations to handle needs of more than 80+ tenants across 80+ property units.
Youth Pastor
First Pentecostal Church
Port Arthur, TX
01.2015 - 05.2024
- Built lasting relationships with youth and parents or guardians.
- Collaborated with church leadership to develop strategies for growing the congregation's youth ministry program.
- Utilized various teaching techniques to effectively communicate biblical truths to young people in an engaging and relevant manner.
- Ensured a safe environment for all participants during activities by adhering to strict safety guidelines and protocols.
- Revitalized youth ministry by developing engaging programs and activities focused on spiritual growth.
- Set goals for youth in church and communicated with parents regarding progress.
- Taught and counseled youth ages 12 to 30
- .
- Oversaw youth ministry budget and tracked all expenses.
- Mentored young adults through one-on-one counseling sessions, fostering personal development and spiritual growth.
- Planned weekly groups as well as special events and overnight retreats.
- Strengthened relationships between families and the church by hosting family-focused events and providing resources for parents.
- Recruited volunteers from the congregation to assist in various aspects of the youth ministry program such as event planning or leading small groups during Bible studies or retreats.
- Facilitated collaboration among different age groups within the congregation through joint service projects and shared learning experiences.
- Scheduled and managed teams of youth volunteers.
- Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
- Authored sermons, speeches and other religious materials.
- Oversaw administration and management of all areas of ministry.
State of Texas Contractor/ Texdot
Texas Department Of Transportation
Lufkin, TX
03.2015 - 09.2015
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
- Evaluated project risks and implemented mitigation strategies, ensuring successful completion of projects.
- Negotiated contracts and agreements with vendors, securing favorable terms for the company.
- Developed detailed project proposals that effectively communicated scope, timeline, and deliverables to clients.
- Negotiated fees and contracts to reach mutually beneficial agreements with clients.
- Frequently inspected production area to verify proper equipment operation.
Mental Health Technician
Burke Center
Lufkin, TX
03.2012 - 08.2015
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
- Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
- Implemented group therapy sessions, facilitating open communication and fostering a supportive community among patients.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
- Enhanced staff training by sharing knowledge of best practices in mental health care through workshops and presentations.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Charted on each patient daily.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
Education
High School Diploma -
United Christian Academy
Port Arthur, TXFine Arts
Lamar State College - Port Arthur
Port Arthur, TXSkills
- Operations Management
- Documentation And Reporting
- Hiring
- Business Planning
- Staff Training and Development
- Personnel Management
- Operations Oversight
- Strategic Planning
- Relationship Management
- Dependable and reliable
- Customer-Oriented
- Delegating Work
- Relationship Building
- Effective leader
- Teamwork and Collaboration
- Business Growth Initiatives
- Business Management
Timeline
Owner/Operator Manager
Farmhouse Frozen Yogurt
10.2023 - Current
State of Texas Contractor/ Texdot
Texas Department Of Transportation
03.2015 - 09.2015
Youth Pastor
First Pentecostal Church
01.2015 - 05.2024
Mental Health Technician
Burke Center
03.2012 - 08.2015
Owner Operator
JonVic Properties LLC
02.2012 - Current
High School Diploma -
United Christian Academy
Fine Arts
Lamar State College - Port Arthur