Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathan Meza

La Puente,CA

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

3
3
years of professional experience

Work History

Coffee Bar Clerk

Vons Market
07.2021 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Recommended products based on solid understanding of individual customer needs and preferences.

Office Clerk, Book Keeper, and Key Holder

Vons Market
01.2022 - 01.2023
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.

Courtesy Clerk

Vons Market
07.2020 - 07.2021
  • Assisted customers with checkout process to foster prompt and smooth transactions.
  • Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
  • Maintained clean and tidy checkout area to optimize service delivery.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Education

High School Diploma -

Opportunities For Learning - Duarte
Duarte, CA

Skills

  • Sales Expertise
  • Retail Management
  • Guest Satisfaction
  • Team Leadership
  • Teamwork
  • Self-Motivated
  • Active Listening
  • Attention to detail
  • Critical Thinking
  • Problem Solving
  • Decision Quality

Timeline

Office Clerk, Book Keeper, and Key Holder

Vons Market
01.2022 - 01.2023

Coffee Bar Clerk

Vons Market
07.2021 - Current

Courtesy Clerk

Vons Market
07.2020 - 07.2021

High School Diploma -

Opportunities For Learning - Duarte

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Jonathan Meza