Jonathan Miller
Oak Harbor,WA
Summary
Seeking a position as Napa store manager at store 103
Overview
23
23
years of professional experience
Work History
Assistant Manager
NAPA Auto Parts - Genuine Parts
Anacortes, WA
01.2023 - Current
- Supervised daily operations, ensuring compliance with safety standards and company policies.
- Trained and mentored team members on product knowledge and customer service practices.
- Managed inventory levels using Tams to optimize stock availability.
- Collaborated with management to implement process improvements that enhanced operational efficiency.
Wheel Vehicle Mechanic, Recovery Specialist
U.S. Army
11.2005 - 08.2026
- Worked as shop foreman using expert leadership skills and mechanical abilities to add value to the work center.
- Troubleshot and repaired mechanical systems in accordance with schematics, maintenance manuals, and other Army publications.
- Maintained and repaired a variety of vehicles including Hmmwv, 5 ton vehicles, 10 ton Hemtts, Road Graders, and Earth Scrapers.
- Worked as Recovery Specialist in an intense and rigorous environment.
- Utilized leadership and mentoring skills, as well as ability to think and work efficiently under pressure while deployed overseas in combat zones.
- Performed quality assurance and quality control for a vehicle fleet ranging from 200 to 450 vehicles, contributing to a 95% readiness rating.
- Supervised 6 technical personnel while deployed. Inspected work to verify accuracy and proper function of systems. Performed both written and verbal evaluations.
- Personally responsible for equipment valued at over $500,000 while in the US Army.
Technical Lead
Matrix Services Holly Refinery
Anacortes, WA
06.2019 - 01.2023
- Led cross-functional teams in implementing process improvements and operational efficiencies.
- Developed and optimized technical solutions to enhance refinery vehicle maintenance and safety standards.
- Ensured all vehicles and equipment was serviced inspected on a yearly schedule.
Lead Automotive Technician
Martin’s Auto Electric
Oak Harbor, WA
08.2013 - 06.2019
- Trains shop technicians and inspect the work of others, ensuring quality control.
- Performs electrical and mechanical repair on foreign and domestic vehicles.
- Proficiencies include electrical systems, brake systems, steering systems, cooling systems, ignition systems, fueling systems, suspension systems.
- Contributes to repeat business and referrals through accurate diagnosis, work quality, and superior customer service.
- Maintains shop inventory by forecasting and ordering accurate amounts of parts and supplies.
- Performs service writer duties and occasionally opens and closes store.
Avionics Technician
Aviation Technical Services
Everett, WA
05.2014 - 08.2014
- Performed scheduled and unscheduled maintenance on Boeing 737 aircraft, including aircraft transitions and modifications.
- Operated a variety of test equipment to test aircraft electrical and hydraulic systems.
- Fabricated wire bundles, connectors, and assemblies per Boeing publications.
- Repaired, modified, and installed avionics equipment in accordance with required publications.
Agricultural Technician
Barnett Implement
Mt. Vernon, WA
02.2013 - 08.2011
- Performed preventative maintenance and repairs on farm equipment to DOT standards.
- Gained experience on 3000 series to 8000 series John Deere tractors.
- Repaired systems including air conditioning, electrical, and hydraulic systems.
- Performed transmission rebuilds, axle and final drive rebuilds, and basic maintenance.
- Worked productively and efficiently both alone and as part of a team to accomplish company goals and meet timelines.
Tire and Lube Technician
Wal-Mart Tire Lube and Express
Oak Harbor, WA
01.2004 - 01.2005
- Worked as a repair technician on a variety of privately owned vehicles.
- Provided customer service within the company and to customers.
- Performed engine tune-ups and data entry into customer records.
- Enthusiasm and positive work ethic was instrumental in adding value to the team.
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
Timeline
Assistant Manager
NAPA Auto Parts - Genuine Parts
01.2023 - Current
Technical Lead
Matrix Services Holly Refinery
06.2019 - 01.2023
Avionics Technician
Aviation Technical Services
05.2014 - 08.2014
Lead Automotive Technician
Martin’s Auto Electric
08.2013 - 06.2019
Agricultural Technician
Barnett Implement
02.2013 - 08.2011
Wheel Vehicle Mechanic, Recovery Specialist
U.S. Army
11.2005 - 08.2026
Tire and Lube Technician
Wal-Mart Tire Lube and Express
01.2004 - 01.2005
TRAINING AND SCHOOLS
- Wheel Vehicle Mechanic. US Army Training Center Ft. Jackson, SC. Feb 2006-May 2006. Engine servicing, automotive electrical systems, braking systems, cooling systems, and automotive steering and suspension.
- Wheel Vehicle Recovery Specialist. US Army Training Center Ft Jackson, SC. May 2006-June 2006. Operation and servicing of wheeled recovery vehicles and rigging and towing of equipment. Covers mechanical advantage, wheeled operation, metal cutting equipment, electrical and technical diagnostic procedures, power transmission, and rigging.
SUMMARY OF QUALIFICATIONS
- 20 years of experience diagnosing and repairing electrical and mechanical systems.
- Automotive shop lead technician responsible for training others and ensuring outstanding job performance and quality of work.
- Served as shop foremen while deployed.
- Learns new tasks quickly and extremely reliable.