Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jonathan Monroy

Porter Ranch,CA

Summary

Dynamic Health Unit Coordinator with a proven track record at Providence Health & Services, excelling in medical records management and interdepartmental coordination. Demonstrated critical thinking and adaptability, enhancing patient care and operational efficiency. Actively contributed to quality improvement initiatives, fostering a collaborative environment and ensuring compliance with healthcare ethics.

Overview

12
12
years of professional experience

Work History

Health Unit Coordinator

Providence Health & Services
03.2023 - Current
  • Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
  • Assembled and maintained patient medical records and other documents related to patient care.
  • Maintained confidentiality and protected patient rights by strictly adhering to privacy laws and healthcare ethics in all communications and records.
  • Managed multiple priorities simultaneously while maintaining attention to detail under pressure in a fast-paced healthcare environment.
  • Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
  • Contributed to a welcoming environment for patients and their families as the first point of contact at the health unit's reception desk.
  • Served as an integral part of the health unit by willingly taking on additional responsibilities as needed, demonstrating adaptability and teamwork.
  • Supported quality improvement initiatives by participating in audits, identifying areas of concern, and suggesting solutions for enhanced performance.


Environmental Services Housekeeper

Providence Health & Services
04.2017 - 03.2023
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.

Cargo Specialist

US Army
08.2013 - 01.2017
  • Oversaw the implementation of effective security measures to safeguard cargo from theft, loss, or damage during transportation and storage.
  • Trained new team members on company protocols, safety guidelines, and best practices in cargo handling.
  • Increased efficiency in cargo handling by implementing streamlined processes and procedures.
  • Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.

Education

Bachelor of Science - Psychology

Western Governors University
Salt Lake City, UT
03-2027

Skills

  • Critical thinking
  • Medical records management
  • Professionalism and ethics
  • Process improvement strategies
  • Inventory and restocking
  • Interdepartmental coordination

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Health Unit Coordinator

Providence Health & Services
03.2023 - Current

Environmental Services Housekeeper

Providence Health & Services
04.2017 - 03.2023

Cargo Specialist

US Army
08.2013 - 01.2017

Bachelor of Science - Psychology

Western Governors University

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Jonathan Monroy