Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Well-versed in keeping business operations cost-effective and customer satisfaction high.
Overview
5
5
years of professional experience
Work History
Desk Assistant
Tuskegee University Housing Office
08.2023 - Current
Managed incoming calls and directed them to appropriate departments for timely resolutions.
Maintained accurate records with diligent data entry, ensuring information was up-to-date and easily accessible.
Enhanced communication between departments by acting as a liaison, relaying relevant information accurately and efficiently.
Collaborated effectively within a team environment to achieve common goals while also demonstrating independent initiative in completing tasks.
Sales Associate Intern
Hard Rock Casino
08.2019 - 12.2019
Maintained current knowledge of evolving changes in marketplace.
Initiated proactive outreach strategies to identify potential clients and generate new leads for the business.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Drove store revenue by offering customers accessories and related purchases to complete selections.
Youth Football Coach
I9 Sports
05.2023 - 07.2023
Provided guidance to clients in overcoming challenges and identifying opportunities.
Evaluated player progress regularly, adjusting coaching methods as needed to ensure continuous improvement.
Developed and maintained network of professional resources to refer clients to.
Collaborated with fellow coaches to create comprehensive training programs targeting specific skill sets.
Promoted stretching, mobility work, and proper form to help athletes safely build strength.
Education
Bachelor of Science - Business Administration And Management
Tuskegee University
Tuskegee, AL
05.2025
High School Diploma -
Miami Edison Senior High School
Miami, FL
06.2020
Skills
Problem-Solving
Excellent Written and Verbal Communication
Goal-Oriented
Customer Service
Strategic Planning
Schedule Coordination
Strong Organization
Sales Support
Document Management
Meeting Coordination
Languages
Haitian Creole
Professional Working
Timeline
Desk Assistant
Tuskegee University Housing Office
08.2023 - Current
Youth Football Coach
I9 Sports
05.2023 - 07.2023
Sales Associate Intern
Hard Rock Casino
08.2019 - 12.2019
Bachelor of Science - Business Administration And Management
Cyber Security Intern at Office of Information Technology, Tuskegee UniversityCyber Security Intern at Office of Information Technology, Tuskegee University