Jonathan Moore

• Promoted from Retail Banker to Branch Manager II. Led operations for the branch with a focus on customer satisfaction and business growth.
• Successfully implemented new marketing strategies that contributed to consistent sales increases and boosted client retention.
• Achieved 'Top Performance Branch' ranking for exceeding sales and growth objectives.
• Collaborated with senior executives to establish branch goals and implement new initiatives focused on compliance and risk management.
• Directed the recruitment, training, and development of branch staff, creating a high-performance team.

I was award 2019-2024 for being top 10% for exceed all objective

I was awarded 2019- 2024 for growing active relationships

I was 2020-2024 no finding on branch audit

I was awarded top google review award

I managed 3 branch location

• Supervised daily teller operations for a high-volume branch, overseeing cash management and ensuring compliance with operational guidelines.
• Successfully handled transactions exceeding $100K per day, verifying account balances and maintaining security protocols.
• Trained and mentored a team of tellers, consistently meeting 95% of quarterly sales goals and ensuring smooth operations.

• Started as Sales Associate and quickly progressed to Sales Manager, overseeing daily operations and driving sales performance.
• Led a team of 10 sales associates, implementing strategies that increased customer satisfaction and boosted district rankings.
• Achieved #1 ranking in district sales for Computer Sales category.