Jonathan Morgan
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
2
2
years of professional experience
Work History
Crowd Manager
CMS
09.2023 - Current
- Ensured crowd safety by implementing and enforcing effective crowd control measures.
- Reduced emergency response times by establishing clear communication channels with security personnel and first responders.
- Developed comprehensive evacuation plans for various event types, enhancing overall preparedness and safety.
- Conducted thorough risk assessments to identify potential hazards and implement appropriate mitigation strategies.
- Facilitated smooth entry and exit processes by coordinating closely with event staff and ticketing systems.
- Trained new team members on crowd management techniques, resulting in improved performance and increased employee retention.
- Used metal detectors or performed pat-downs and bag searches.
- Enhanced customer experience by efficiently resolving guest queries, complaints, or concerns during events.
Camp Counselor
Camp Harlow
06.2022 - 09.2023
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Contributed to the development of new programs aimed at increasing camper retention and satisfaction rates.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.
- Maximized camper enjoyment by adapting programs to accommodate diverse interests and abilities.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Kept accurate records of each camper''s medical information, dietary restrictions, and emergency contacts as part of maintaining a safe environment for all participants.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Evaluated campers' progress and provided feedback to parents.
Construction Worker
Morelli Construction
06.2023 - 08.2023
- Enhanced project efficiency by coordinating with team members and managing resources effectively.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Increased safety awareness through conducting regular training sessions for staff and implementing best practices on the job site.
- Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
- Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.
- Demonstrated a strong commitment to environmental sustainability through proper waste disposal measures, recycling initiatives, and eco-friendly construction practices when possible.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Loaded, unloaded, and moved material to and from storage and production areas.
Education
High School Diploma -
Baker Charter
Oregon 06.2025
Skills
- Event Management
- Crisis Management
- Incident Reporting
- De-Escalation Techniques
- Customer Service
- Conflict Resolution
- Time Management
- Staff Training
- Team Leadership
- Patience and Tolerance
- Stress Management
- Active Listening
- Crowd Control Expertise
Sports
I have played on the Varsity Boys Soccer team at North Eugene High school two years in a row, from that resulting in getting praise from team and coaches. I currently play on a High School rec basketball league (Not affiliated with a school) and also played this all through middle school.
Timeline
Crowd Manager
CMS
09.2023 - Current
Construction Worker
Morelli Construction
06.2023 - 08.2023
Camp Counselor
Camp Harlow
06.2022 - 09.2023
High School Diploma -
Baker Charter