Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jonathan Musse

San Antonio,TX

Overview

12
12
years of professional experience

Work History

Lead Supervisor

Michael Org.
03.2023 - Current
  • Improved team efficiency by streamlining processes and implementing new workflows.
  • Reduced employee turnover rate by creating a positive work environment and offering opportunities for professional growth.
  • Increased project completion rates by prioritizing tasks and effectively delegating responsibilities to team members.
  • Enhanced customer satisfaction with timely responses to inquiries and effective resolution of issues.
  • Developed comprehensive training programs for new employees, increasing overall productivity levels.
  • Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.

Make Ready Technician

Greystone
10.2018 - 03.2023
  • Improved property appearance by performing thorough inspections and addressing maintenance issues promptly.
  • Enhanced tenant satisfaction by providing timely and efficient repairs in individual units.
  • Reduced downtime between tenants by quickly preparing vacant units for new occupants.
  • Maintained a clean and safe environment for residents with regular groundskeeping tasks, including landscaping and trash removal.
  • Consistently met deadlines for unit turnovers, ensuring minimal vacancy periods for the property management
  • company.
  • Supported property manager with accurate documentation of completed work orders, maintaining comprehensive records for future reference.
  • Proactively identified potential issues during routine inspections, enabling early intervention to minimize costly repairs down the line.
  • Assisted in conducting move-in and move-out inspections, helping to maintain high standards of quality across all properties.
  • Ensured compliance with all safety regulations by adhering to proper procedures when using tools, chemicals, and equipment during maintenance activities.
  • Completed various plumbing, electrical, HVAC, and carpentry tasks as needed to address diverse maintenance needs within the community.
  • Delivered excellent customer service while interacting with residents during maintenance visits or responding to inquiries about their requests.
  • an i move up to a maintenance technician ,an a supervisor ,also i was a a trainer for a new lead ad the other property when the greystone take over other property.

Self Employed

Jonathan Musse
06.2018 - 10.2018
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Supervisor

Lisa
03.2012 - 06.2018
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Education

High School Diploma -

Cuerpo De Voluntarios
Puerto Rico
05.1996

Skills

  • Operations Management
  • Staff Management
  • Schedule Development
  • Inventory Control

Languages

espanish
Native or Bilingual

Timeline

Lead Supervisor

Michael Org.
03.2023 - Current

Make Ready Technician

Greystone
10.2018 - 03.2023

Self Employed

Jonathan Musse
06.2018 - 10.2018

Supervisor

Lisa
03.2012 - 06.2018

High School Diploma -

Cuerpo De Voluntarios

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Jonathan Musse