Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jonathan Naginey

Columbus,OH

Summary

Dynamic food and beverage professional with a proven track record in enhancing customer satisfaction and ensuring sales targets. Expertise in inventory management and relationship building with suppliers and team members alike. Known for exceptional organizational skills and a strong commitment to continuous learning, utilizing industry knowledge to drive operational success.

Overview

6
6
years of professional experience

Work History

Assistant Store Manager

Bendi Wok New Albany
New Albany, Ohio
10.2024 - Current
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Resolve customer complaints in a timely manner, and address any issues that may arise.
  • Manage the day-to-day operations of the store, including team morale, inventory management, and staff production.
  • Foster relationships with food and beverage representatives.
  • Use a strategic approach to time management, aligning daily activities with long-term goals to maximize productivity and meet critical deadlines.

Bartender

Hilton Columbus Downtown
Columbus, OH
04.2024 - 10.2024
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Attended regular training sessions to stay up to date on customer interactions, and menu changes.
  • Customized food and beverage selections to meet the specific preferences and dietary needs of individual guests.
  • Greeted customers and provided excellent customer service.

Bartender

Junto, Brass eye, Little west, Trade room
Columbus, Ohio
04.2023 - 04.2024
  • Stayed up to date on the latest mixology trends, bar equipment, and sanitation standards.
  • Helped with inventory and preparation of liquor, beer, wine, and other beverage items.
  • Leadership role in maintaining standards of consistent cocktails, and cocktail creation.
  • Trained new bartenders on drink preparation and upselling techniques.

Assistant Food and Beverage Manager

Hilton Columbus Polaris
Columbus, OH
01.2023 - 04.2023
  • Developed and implemented budgets, and met or exceeded sales goals.
  • Hired, trained, and developed a team of hospitality professionals.
  • Managed food and beverage operations for an upscale hotel, with a relentless focus on hospitable and gracious guest services.
  • Evaluated and analyzed levels of guest satisfaction, and focused on the continuous improvement of food service solutions.

Banquet Captain

Hilton Columbus at Easton
Columbus, OH
11.2018 - 10.2022
  • Communicated with venue personnel and contacts to coordinate event logistics.
  • Supervised food preparation, delivery, and quality to ensure satisfaction.
  • Reviewed banquet event orders to determine room layouts, and schedule staff.
  • Attended and monitored events to direct staff, proactively address issues, and solve problems or concerns.
  • Mentored and coached a team of servers, bartenders, and setup personnel of substantial size.

Education

High School Diploma -

Indian River High School
Chesapeake, VA
08.2009

Skills

  • Self-starter with a passion for learning and growing
  • Applies knowledge of customer perception to enhance service delivery and anticipate needs
  • Accountable for the development and growth of team members, providing guidance, training, and mentorship to enhance skills, and foster career advancement
  • Responsible for inventory and curating relationships with food and beverage representatives
  • Extremely organized, with a keen eye for detail
  • Available to travel and work unconventional hours

Additional Information

References:

Brooke Renee - Hotel General Manager at The Granville Inn - 614-395-67613

Tyler Michael - General Manager of Bendi Wok New Albany - 614-966-2212

Ian Schneid - Senior Food and Beverage Manager at Hilton Columbus Downtown - 614-214-6250

Brian Murray - Head of Construction and Development at Performance Motors - 937-537-0505

Timeline

Assistant Store Manager

Bendi Wok New Albany
10.2024 - Current

Bartender

Hilton Columbus Downtown
04.2024 - 10.2024

Bartender

Junto, Brass eye, Little west, Trade room
04.2023 - 04.2024

Assistant Food and Beverage Manager

Hilton Columbus Polaris
01.2023 - 04.2023

Banquet Captain

Hilton Columbus at Easton
11.2018 - 10.2022

High School Diploma -

Indian River High School

Similar Profiles

CREATE PROFILE
Jonathan Naginey