Jonathan Navarrete-Arceo
Sacramento,CA
Summary
Experienced digital personal shopper with over 3 years of retail experience providing 100% customer satisfaction and recognized in regional area specializing in delivering fast and efficient service with positive feedback. Skilled in problem solving and compassion for customer needs and strong collaboration with teams. Ability to physically be to able to push, carry and pull merchandise and be active for long periods of time. Experienced delivery driver adapting to schedule changes and the organization of routes to meet on-time deliveries. Assisted in construction work and landscaping projects utilizing hand tools and motorized equipment with efficiency and safety. Highly motivated and consistent individual striving for top performance and at best in fast paced environments.
Overview
12
12
years of professional experience
Work History
Courier
Federal Express
12.2023 - 11.2024
- Operated vehicle safely in highly congested areas with no traffic violations.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Utilized GPS navigation systems to navigate faster routes.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Collaborated with teammates to streamline processes, resulting in increased productivity and faster delivery times.
- Utilized communication devices to stay in contact with dispatch and provide real-time status updates.
- Managed inventory at distribution centers, contributing to organized operations and smooth workflows.
- Delivered packages to customer doorsteps and business offices.
- Delivering up to 50-90 stops and push, pull and lifting packages from 1lb-100lbs daily.
Digital Personal Shopper
Walmart
10.2020 - 12.2023
- Memorized store layouts to fulfill orders using shortest, most efficient route.
- Developed professional relationships with customers to establish repeat business and increase trust.
- Tracked substitutions and informed customers of changes.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Contributed to team objectives in fast-paced environment.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Organizing backroom for orders to be in good condition, prepared upon arrival, and checking in customers via phone call.
- Resolving online order issues for customer support.
- Maintained high customer satisfaction rating throughout time of service providing outstanding experience by being friendly, caring and very helpful.
- Averaging 60-100 orders daily in store when picking or dispensing orders to customers.
- Assisted in stocking merchandise when needed.
City Carrier
United States Post Office
06.2023 - 07.2023
- Delivered packages and mail to business and people in local area.
- Picked up outgoing mail from letter boxes and in person from customers.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Deliver up to 20 homes per loop around neighborhoods and make drop offs or pickups at residential locations or businesses.
Drywall Laborer
Drywall Company
Santa Rosa, CA
09.2020 - 11.2020
- Aided in the assembly of walls alongside field technicians.
- Enhanced precision in measuring wall cutouts.
- Carried tools and staged materials to the job sites as assigned.
- Carried out installation and demolition of walls.
- Cleaned up construction debris at the end of each workday before leaving job site premises.
Landscaping Assistant
Landscaping Company
Oakland, California
06.2012 - 12.2012
- Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
- Collected trash from job sites on a regular basis to maintain cleanliness.
- Raked, mulched and composted leaves.
- Maintained or repaired tools or equipment for safety and longevity.
- Removed and properly disposed of debris to maintain worksite safety.
- Cut and trimmed lawns using power mowers and edgers.
Education
High School Diploma -
Grant Union High School
Sacramento, CA05.2018
General Studies
Sacramento City College
Sacramento, CASkills
- Mobile Order delivering
- Delivery Procedure
- Handyman
- Customer Service
- Multi Task
- Team Work
- Compassion
- Adaptability
- Communication
- Bilingual
- Defensive Driving
- Drywall installation
- Construction practices
- Landscape maintenance
Languages
Spanish
Professional
English
Professional
Timeline
Courier
Federal Express
12.2023 - 11.2024
City Carrier
United States Post Office
06.2023 - 07.2023
Digital Personal Shopper
Walmart
10.2020 - 12.2023
Drywall Laborer
Drywall Company
09.2020 - 11.2020
Landscaping Assistant
Landscaping Company
06.2012 - 12.2012
High School Diploma -
Grant Union High School
General Studies
Sacramento City College