Jonathan Nichols
Onsted,USA
Summary
Results-oriented leader with managerial experience in building and motivating high-performing teams through strategic planning. Focused on cultivating a culture of open communication and innovation to drive growth. Skilled in navigating challenges with proactive problem-solving and adaptability, enhancing organizational effectiveness while managing multiple priorities.
Overview
33
33
years of professional experience
Work History
Medicare Insurance Sales Person
Millner Insurance
Adrian, MI
08.2024 - Current
- Developed tailored insurance solutions to meet client needs and enhance customer satisfaction.
- Established strong relationships with clients, fostering trust and loyalty in service delivery.
- Enhanced client retention with consistent follow-ups and timely policy reviews.
- Educated clients on the importance of various insurance products, enabling them to make informed decisions about their coverage needs.
- Generated quotes and proposals for clients to match individual needs.
Realtor / Sales person
ERA Reardon Realty
Brooklyn, MI
04.2015 - Current
- Sourced and approached property owners and prospective buyers to drive real estate sales and acquisitions.
- Provided expert advice to clients regarding market conditions, pricing strategies, and mortgage-related inquiries to enhance informed decision-making.
- Held open house events and collaborated with multiple listing services to enhance property visibility and attract potential buyers.
- Advocated for clients during real estate negotiations to secure optimal sale on purchase agreements.
- Coordinated communication among title companies, lenders, home inspectors, and pest control operators to verify fulfillment of purchase agreement requirements.
General Manager
Jenell Corporation
Adrian, MI
04.1993 - 11.2014
- Oversaw hiring, training, and termination of staff to uphold customer satisfaction standards.
- Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
- Oversaw restaurant operations, implementing measures to uphold quality, safety, and service standards.
- Optimized profits by controlling food, and labor costs on a daily basis.
- Built positive relationships with customers and employees through effective communication and interpersonal skills.
- Scheduled up to 90 employees and directed daily work assignments to enhance team productivity.
- Managed shifts, developed managers, and delegated to crew.
- Ordered supplies weekly to maintain stock levels, and Conducted monthly inventory checks to track stock accuracy
- Generated weekly, and monthly performance reports to track operational metrics.
- Oversaw customer service operations to elevate client satisfaction.
- Facilitated adherence to food handling and preparation standards.
Education
Associate of Arts -
Jackson Community College
Jackson, MI01-2005
Skills
- Strong customer relationship builder
- Proven Leadership Skills
- Supervision and Training
- Problem-solving ability
- Medicare knowledge
- Team-Oriented
- Customer service commitment
- Cash Control
- Inventory Control
- Contract negotiation
- Comparative market analysis
Timeline
Medicare Insurance Sales Person
Millner Insurance
08.2024 - Current
Realtor / Sales person
ERA Reardon Realty
04.2015 - Current
General Manager
Jenell Corporation
04.1993 - 11.2014
Associate of Arts -
Jackson Community College