Jonathan Nitti
Dallas,TX
Summary
Diligent server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
8
8
years of professional experience
Work History
Server
Saltgrass Steakhouse
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Food Runner/Barback
Whiskey Cake
04.2023 - 12.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Delivery Driver/Sandwich Maker
Jimmy Johns
10.2016 - 04.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
Education
Bachelor of Arts - Communications
Rutgers University
New Brunswick, NJ05-2016
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Organization
- Order taking
- Menu recommendations
- POS system operation
- Menu memorization
Timeline
Server
Saltgrass Steakhouse
01.2024 - Current
Food Runner/Barback
Whiskey Cake
04.2023 - 12.2023
Delivery Driver/Sandwich Maker
Jimmy Johns
10.2016 - 04.2021
Bachelor of Arts - Communications
Rutgers University
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