Jonathan Offerman Castro
Kissimmee,FL
Summary
Empathetic, effective and motivated professional combines extensive clinical experience and knowledge with compassion. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
AdventHealth MedicalGroup
Kissimmee, Florida
2024.10 - Current
- Explained treatment procedures and physicians' instructions.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Assists with examinations, procedures, and treatments
- Cleans, prepares and maintains examinations rooms and treatment areas
- Correlated pre-admission testing and surgical clearance appointments
- Reviews preoperative instructions
- Obtains authorization of Inpatient Care for providers from patients insurance carrier
- Answered a high volume of incoming calls, scheduling appointments and triaging patient needs
- Recorded and maintained accurate daily clinical logs to ensure thorough documentation of patient care and procedural activities
Logistical Specialist
U.S Army
Fort Bliss, Texas
2019.06 - 2023.05
- Identified discrepancies between actual inventory counts and computer records.
- Provided training and guidance to new personnel on automated logistical processes.
- Created reports on inventory levels, movement of items, and stock requirements.
- Ensured that orders were placed in accordance with government regulations and policies.
- Managed the shipping, receiving process for incoming, outgoing materials.
- Informed upper management or department heads of items loaded or problems encountered.
- Resolved problems related to ordering, receiving, stocking, issuing, shipping or transporting supplies.
- Prepared reports on supply activities, including inventory levels, stock locations, and cost analysis.
- Processed requests for repairs, replacements, and maintenance services.
- Performed daily inventory of equipment and supplies, ensuring accuracy.
Security Officer
Universal Studio
Orlando, Florida
2017.10 - 2019.05
- Assures the security and safety of the guests and employees by observing and monitoring for unsafe or threatening conditions
- Escorts cash drops, money transfers, building checks and safe checks on property during and after hours
- Assists with crowd control during peak attendance periods and special events
- Responds to incidents such as traffic accidents, theft or property damage, disorderly conduct by a guest or employee, and follows up with a written report
- Maintained accurate logs of all security related activities.
Sales Lead
Nautica
Orlando, Florida
2016.11 - 2018.01
- Work together with the Store Manager to create action plans to achieve store sales and statistical goals
- Communicate clear expectations and hold store associates and yourself accountable to achieving results
- Motivate associates to perform at a high level by creating a fun, challenging and rewarding culture
- Create an amazing customer experience and continually provide feedback to associates on the sales floor
- Support the Store Manager to ensure store standards for merchandising and operations are met consistently
- Take initiative to learn about all aspects of the business; share ideas to drive the business
Sales Associate/ Lead Cashier
Forever 21
Orlando, Florida
2015.08 - 2016.06
- Immediately responds to customer inquiries and needs
- Proactively seeks opportunities to deliver a great customer experience
- Assists in the location, availability and selection of merchandise
- Demonstrates initiative, teamwork and ownership in every interaction
- Adheres to company policies, procedures, and loss prevention practices
- Adapts to an environment that changes quickly while managing multiple tasks.
Education
Associate of Science - Medical Assistance
Florida Technical College
Orlando, FL2024-08
Automated Logistical Specialist, Inventory Management, Supply Chain Management Information Systems -
Quartermaster School
Fort Lee, VA10.2019
High school -
Osceola High School
Kissimmee, FL05.2015
Skills
- Communication
- Certified in First Aid and CPR
- Medical Terminology
- Maintaining confidentiality
- Medical Procedures
- Electronic Health Records (EHR)
- HIPAA Compliance
- Billing and Coding
- ICD-10 and CPT Codes
Accomplishments
- Dean's List
- President's List
- Honor Roll
Certification
- Basic Life Support
- National Certified Medical Assistant
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Certified Medical Assistant
AdventHealth MedicalGroup
2024.10 - Current
Logistical Specialist
U.S Army
2019.06 - 2023.05
Security Officer
Universal Studio
2017.10 - 2019.05
Sales Lead
Nautica
2016.11 - 2018.01
Sales Associate/ Lead Cashier
Forever 21
2015.08 - 2016.06
Associate of Science - Medical Assistance
Florida Technical College
Automated Logistical Specialist, Inventory Management, Supply Chain Management Information Systems -
Quartermaster School
High school -
Osceola High School