Jonathan Palo
Giant Food
Woodbridge,VA
27
years of professional experience
Experienced front-end and shift leader with a strong background in staff supervision, store operations oversight, and conflict resolution. Known for keeping teams organized, customers supported, and daily operations running smoothly.
Work History
Assistant Front End Manager
8 Years 8 Months- Supervised Giant Food front end associates across checkout, bagging, and customer service areas.
- Coordinated cashier schedules, breaks, and daily front end coverage for store operations.
- Monitored register accuracy, cash handling, and safe drawer reconciliation procedures.
- Resolved customer complaints in a professional manner.
- Monitor all departments to ensure they are operating efficiently
- Facilitated efficient product delivery by unloading grocery trailers with an electric pallet jack.
- Monitored refrigeration temperatures regularly to maintain optimal product quality.
- Executed Power Outage procedures to maintain normal business operations and safeguard product quality.
Shift Leader
7 Months- Supervised Taco Bell shift operations, directing crew through service rushes.
- Monitored drive-thru, front counter, and dining room customer service.
- Managed cash handling, drawer counts, and register accuracy during shifts.
- Coordinated food preparation, line setup, and product availability across stations.
- Enforced cleanliness, sanitation, and equipment maintenance throughout Taco Bell restaurant.
- Resolved guest concerns and supported team communication during busy periods.
Stockroom Lead
7 Years 11 Months- Led Abercrombie & Fitch stockroom team through shipment processing and merchandise flow.
- Coordinated backroom organization to support replenishment and floor set readiness.
- Directed merchandising transfers between stockroom and sales floor.
- Monitored shipment receiving, tagging, and sorting for Abercrombie & Fitch merchandise.
- Enforced loss prevention practices across backroom and stock areas.
Electricians Helper
4 Years- Pulled wire through conduit and wall spaces for new installations.
- Installed outlets, switches, lights, and panels
- Supported troubleshooting by checking connections, fixtures, and circuit components.
Education
Automotive Technology
GED
Skills
Store operations oversight
Cash register management
Cash management
Staff supervision
Decision making
Problem solving
Attention to detail
Conflict resolution
Timeline
Assistant Front End Manager
Giant Food
02.2018 - CurrentRead More
Shift Leader
Taco Bell
03.2017 - 10.2017Read More
Stockroom Lead
Abercrombie & Fitch
01.2008 - 12.2015Read More
Electricians Helper
Tinkham Electric
01.2000 - 01.2004Read More
Nascar Technical Institute
Automotive Technology
Read More
Fauquier County Public Schools
GED
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