Jonathan Pecoraro

• Evaluated skills assessment and observations to review effectiveness of training material.
• Fostered positive environment of learning to support and develop proficient certified servers to limit liability.
• Discussed proper procedures for requesting identification and provided practice opportunities to trainees.
• Demonstrated skill detecting altered or false identifications prior to serving patrons.
• Awarded employee of the month on April 24, 2023
• Asked to be a Certified trainer May 2023

L - Loyalty

D - Duty

R - Respect

S - Selfless Service

H - Honor

I - Integrity

P - Personal courage

The Army taught me a lot of important life lessons and skills. including respect, time management, discipline, team work and communication.

• Greeted and acknowledged guests and delivery drivers to foster highest level of service.
• Engaged with guests making food and beverage decisions, advising on menu item availability, specials and popular meal combinations and drink pairings.
• Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
• Transacted food and drink orders at POS in person and by phone.

• Greeted and acknowledged guests and delivery drivers to foster highest level of service.
• Engaged with guests making food and beverage decisions, advising on menu item availability, specials and popular meal combinations and drink pairings.
• Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
• Transacted food and drink orders at POS in person and by phone.
• Maintained neat and organized work areas to comply with food handling and safety regulations.

Busser/ Host:

Responsibilities

- Setting tables

- Folding napkins

- Seating guests

- Managing wait times

- Running food

• Reset and cleaned tables quickly to prepare for new customers.
• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Trained new staff in bussing and cleaning procedures.