Jonathan Pecoraro

• Deliver high-level customer service while managing multiple client interactions simultaneously
• Process cash and electronic payments accurately while safeguarding customer funds
• Build rapport with guests to enhance loyalty, satisfaction, and repeat business
• Resolve concerns professionally to maintain trust and positive client experiences

In my early years I was a crew member

• Supported daily operations by completing assigned tasks efficiently and accurately
• Followed established procedures to ensure safety, quality, and client satisfaction
• Worked collaboratively with team members to meet deadlines and maintain service standards
• Developed a strong work ethic and reliability through seasonal, long-term employment

In 2021 I was promoted to foreman

• Supervised and trained crew members while ensuring daily operations met company standards and client expectations
• Managed job-site logistics, scheduling, and quality control to deliver consistent, reliable service
• Communicated directly with clients to address needs, provide updates, and maintain long-term professional relationships
• Handled responsibility for equipment, materials, and accurate completion of work orders
• Demonstrated leadership, accountability, and attention to detail in a fast-paced environment

• Managed high-volume transactions while maintaining accuracy and attention to detail
• Provided consistent customer service in a fast-paced environment
• Maintained compliance with company policies and cash-handling procedures
• Strengthened communication and relationship-building skills through daily client interaction