Tyrese Francis
New York,NY
Summary
.Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
Work History
Server
Russos on the Bay
162-45 Cross Bay Blvd, Queens, NY 11414
04.2024 - Current
- Provided excellent customer service, ensuring satisfaction through attentive communication and responsiveness.
- Assisted in setting up dining areas, maintaining cleanliness and organization to enhance guest experience.
- Supported team members during peak hours, demonstrating adaptability and effective collaboration in fast-paced environment.
- Learned menu items and daily specials, accurately conveying information to customers for informed dining choices.
- Engaged with guests to gather feedback, identifying areas for improvement in service quality and overall experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Runner
Russos on the Bay
162-45 Cross Bay Blvd, Queens, NY 11414
04.2024 - 11.2024
- Assisted servers by clearing tables and restocking supplies efficiently.
- Communicated effectively with team members to coordinate service during peak hours.
- Adapted quickly to changing priorities in fast-paced environment.
- Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
- Provided excellent customer service when interacting with clients, fostering positive relationships.
- Handled high-pressure situations calmly and effectively, showcasing resilience even during challenging times.
Babysitter
Far Rockaway, NY
06.2018 - 08.2024
- Supervised children's activities, ensuring safety and engagement throughout playtime.
- Developed individualized routines to promote learning and social skills in children.
- Communicated effectively with parents regarding child progress and daily experiences.
- Implemented behavioral management strategies to foster positive interactions among children.
Intern
CBP Explorer
JFK Terminal 8 Jamaica, NY 11430
12.2023 - 04.2024
- Assisted in project coordination, ensuring timely completion of tasks and adherence to deadlines.
- Conducted research and analysis to support strategic initiatives and decision-making processes.
- Collaborated with team members to enhance operational efficiency through process improvements.
- Maintained documentation and records, ensuring accuracy and accessibility for team use.
Education
High School Diploma - Psychology
Baruch College
New York, NY06-2029
High School Diploma -
Scholars Academy
New York, NY06-2025
Skills
- Consistent work performance
- High-quality client service
- Cash management
- Client relationship management
- Hospitality service expertise
- Customer service
- Cleanliness standards
- Hygienic food preparation
- Team collaboration
- Service prioritization
- Food safety practices
- Relationship management
Timeline
Server
Russos on the Bay
04.2024 - Current
Runner
Russos on the Bay
04.2024 - 11.2024
Intern
CBP Explorer
12.2023 - 04.2024
Babysitter
06.2018 - 08.2024
High School Diploma - Psychology
Baruch College
High School Diploma -
Scholars Academy