Summary
Work History
Education
Skills
Languages
References
Timeline
Generic

Jonathan Pena

Highland ,IN

Summary

Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Work History

Crew Team Member

McDonalds
Highland, IN
10.2023 - Current
  • Cleaned work areas regularly throughout shift.
  • Collaborated with other crew members to complete tasks quickly and efficiently.
  • Provided excellent customer service at all times.
  • Assisted customers with orders and inquiries.
  • Greeted customers and cultivated positive experiences in line with company standards.
  • Restocked items on shelves as needed.
  • Followed orders of senior leadership with exacting accuracy in moment and without question.
  • Performed store opening and closing procedures as directed by management team.
  • Maintained cleanliness of store by sweeping, mopping, and dusting surfaces.
  • Fielded hundreds of customer requests on daily basis varying in complexity and volume with urgency and professionalism.
  • Upheld high standards of productivity and quality in operations.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Presented orders to guests within anticipated service times.
  • Maintained safe food handling practices to prevent germ spread.
  • Followed all safety regulations while operating machinery or handling chemicals.

Education

High School Diploma -

Highland High School
Highland, IN
12-2023

Skills

  • Customer Service
  • Integrity and Honesty
  • Time Management
  • Verbal & Written Communication Skills
  • Flexible Schedule
  • Heavy Lifting
  • Teamwork and Collaboration
  • Problem-Solving
  • Company Standards
  • Creativity and Innovation
  • Team Contributions
  • Positive Company Representation
  • Safety
  • Safety Awareness
  • Initiative and Self-Motivation

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Crew Team Member

McDonalds
10.2023 - Current

High School Diploma -

Highland High School
Jonathan Pena