Summary
Work History
Education
Skills
Languages
Timeline
Generic

Jonathan Ponce

Miami,FL

Summary

Results-driven CSR and Sales professional known for high productivity and efficient task completion. Specialize in customer relationship management, conflict resolution, and sales strategy implementation. Excel in communication, empathy, and problem-solving to enhance customer satisfaction and drive sales growth. I am also a motivated and detail-oriented individual with a strong commitment to excellence and continuous growth. I bring a proactive mindset, strong problem-solving abilities, and the capacity to adapt quickly in dynamic environments. Known for my reliability and professionalism, I work effectively both independently and as part of a team.

Work History

CSR, Sales

Domino's Pizza
Miami, Texas
04.2026 - Current
  • Assisted customers with orders and menu selections.
  • Processed transactions quickly and accurately at the register.
  • Maintained cleanliness and organization of dining and kitchen areas.
  • Cutting and boxing pizzas next to the 300 degree stove
  • Assisted customers over the phone

Education

Kendall Greens Highschool
Miami, FL

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Communication
  • Adaptability
  • Teamwork
  • Emotional Intelligence
  • Problem-Solving
  • Critical Thinking
  • Creativity
  • Time management
  • Bilingual

Languages

English
Full Professional
Spanish
Professional

Timeline

CSR, Sales

Domino's Pizza
04.2026 - Current

Kendall Greens Highschool
Jonathan Ponce