Life long commitment to the Automotive industry and customer service... Working well with management and fellow employees to promote a well run efficient work environment, specializing in everything from daily driven vehicles to Street and Off-Road performance applications.
Technical :
Vehicle service , diagnostic and repair of all systems mechanical and electrical: Engine Performance, Engine Cooling systems, Steering & Suspension, Brakes(ABS), HVAC, Body controls, lighting, SRS Airbag, TPMS etc...
Customer Service :
Greeting customers , Addressing customer's concerns while checking in their vehicles. Contacting customers upon diagnosis and offering recommendations along with estimates and getting customer approval. Following up with customer upon job completion and closing out the repair orders.
Shop management :
Maintaining shop equipment and shop appearance, updating stock, chemicals, supplies etc...
Greet customers , assist in finding vehicles, test drives , assess credit reports, present buyers orders, negotiate selling price as well as customer trade in, Working with the customer and sales manager to complete the deal...
Service , Diagnostic and repair of all mechanical and electrical systems... Presenting service writer with diagnosis and repair solutions as well as assisting service writer with any customer concerns....
Greeting customers , addressing concerns and needs, Diagnosis , service and repair, following up with customer upon completion of job.
Additional services include Engine performance modifications, car & truck suspension upgrades for both street and off-road applications...
Vehicle service, diagnostic and repair. working with service writer to assist with customer concerns, follow up with service writer upon completion of repairs.
Building , driving and participating in events.