Jonathan Price
Virginia Beach,VA
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career and achieve goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate Specialist
Brinks Allied Home Security
Houston, TX
01.2023 - 01.2024
- Provided excellent customer service by responding to customer inquiries and complaints in a timely manner.
- Assisted customers with product selection, purchase decisions, and payment processing.
- Generated sales reports to track daily, weekly, and monthly performance metrics.
- Developed relationships with existing customers through follow-up calls or emails.
- Used product knowledge to suggest items to match client needs.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Initiated friendly conversation with customers to determine level of assistance required.
Assistant Automotive Technician
Southern Chrysler Jeep
Virginia Beach, VA
10.2021 - 01.2023
- Performed oil changes, tire rotations, brake repairs, and other basic maintenance services on customer vehicles.
- Diagnosed and repaired vehicle systems including engines, steering, brakes, suspensions, transmissions and electrical systems.
- Tested parts with diagnostic equipment to identify malfunctions.
- Inspected vehicles for necessary repairs or preventive maintenance.
- Replaced worn out parts such as brake pads and wheel bearings.
- Adjusted and aligned wheels using special tools.
- Installed new parts such as headlights, spark plugs and belts as required.
- Repaired emission control systems in accordance with local regulations.
- Communicated effectively with customers regarding their concerns about vehicle performance issues.
- Provided estimates of repair costs to customers before commencing work on their vehicles.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Conducted routine servicing on fuel, electrical and cooling systems.
Delivery Driver
Amazon
Virginia Beach, VA
06.2019 - 08.2021
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
- Verified accuracy of items loaded onto truck against shipping documents.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
Sales Representative Team Leader
Deals R Us
Virginia Beach, VA
06.2017 - 05.2019
- Developed and implemented team strategies to increase sales productivity.
- Encouraged team members to exceed individual sales goals.
- Provided training, coaching, and support for new and existing Sales Representatives.
- Conducted regular meetings with the team to review performance metrics and set objectives.
- Created individual performance plans for each Sales Representative on the team.
- Analyzed customer data to identify potential sales opportunities.
- Resolved customer complaints promptly and professionally.
- Sourced new leads through industry contacts, cold calling, and other methods of outreach.
- Developed relationships with key customers in order to secure long-term business partnerships.
- Maintained detailed records of all sales activities within the team's CRM system.
- Monitored competitor activities in order to stay ahead of the competition.
- Communicated regularly with upper management regarding progress towards departmental objectives.
- Recruited, hired, trained, evaluated, coached, mentored, and disciplined Sales Representatives.
- Ensured compliance with company policies and regulations at all times.
Education
Associate of Applied Science - Cybersecurity
Bryant And Stratton College - Newport News
Virginia Beach, VA04-2020
Skills
- Customer Service
- Loss Prevention
- Money Handling
- Suggestive Selling
- Sales Goal Achievement
- Upselling Strategies
- Time Management
- Problem-Solving
- Positive and Professional
- Teamwork
- Software Troubleshooting
- Hardware Troubleshooting
Certification
- certified personal trainer
Timeline
Sales Associate Specialist
Brinks Allied Home Security
01.2023 - 01.2024
Assistant Automotive Technician
Southern Chrysler Jeep
10.2021 - 01.2023
Delivery Driver
Amazon
06.2019 - 08.2021
Sales Representative Team Leader
Deals R Us
06.2017 - 05.2019
Associate of Applied Science - Cybersecurity
Bryant And Stratton College - Newport News