Jonathan Rhodes
Pearland
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Star Cinema Grill
09.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Commissary Worker
Aramark
09.2022 - 05.2024
- Conducted commissary sales transactions, processed inmate order forms, performed data entry and verified and delivered pulled orders to inmates.
- Mentored new hires on commissary procedures and expectations, promoting teamwork among staff members.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Enhanced customer satisfaction by efficiently preparing and packaging food items for daily use.
Server
Studio Movie Grill
12.2021 - 09.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Star Cinema Grill
06.2021 - 11.2021
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Customer Service Representative
Domino's Pizza
09.2020 - 06.2021
- Cooked assembled pizzas in oven, removed when done, allowed to cool, cut and boxed completed orders, entering real-time preparation updates in electronic system from start to finish.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Took orders over the counter and on the phone.
Education
High School Diploma -
Lawrence E. Elkins High School
Missouri City, TX06-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Computer skills
- Safe work methods
- warehouse experience
Certification
- ServSafe Alcohol Certification - National Restaurant Association.
- ServSafe Food Handler's Certification
Timeline
Server
Star Cinema Grill
09.2024 - Current
Commissary Worker
Aramark
09.2022 - 05.2024
Server
Studio Movie Grill
12.2021 - 09.2022
Server
Star Cinema Grill
06.2021 - 11.2021
Customer Service Representative
Domino's Pizza
09.2020 - 06.2021
High School Diploma -
Lawrence E. Elkins High School
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