Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jonathan Rhodes

Pearland

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Star Cinema Grill
09.2024 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.


Commissary Worker

Aramark
09.2022 - 05.2024
  • Conducted commissary sales transactions, processed inmate order forms, performed data entry and verified and delivered pulled orders to inmates.
  • Mentored new hires on commissary procedures and expectations, promoting teamwork among staff members.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Enhanced customer satisfaction by efficiently preparing and packaging food items for daily use.

Server

Studio Movie Grill
12.2021 - 09.2022
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Bussed and reset tables to keep dining room and work areas clean.

Server

Star Cinema Grill
06.2021 - 11.2021
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Customer Service Representative

Domino's Pizza
09.2020 - 06.2021
  • Cooked assembled pizzas in oven, removed when done, allowed to cool, cut and boxed completed orders, entering real-time preparation updates in electronic system from start to finish.
  • Handled cash transactions accurately, ensuring proper change was given to customers.
  • Took orders over the counter and on the phone.

Education

High School Diploma -

Lawrence E. Elkins High School
Missouri City, TX
06-2021

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Computer skills
  • Safe work methods
  • warehouse experience

Certification

  • ServSafe Alcohol Certification - National Restaurant Association.
  • ServSafe Food Handler's Certification

Timeline

Server

Star Cinema Grill
09.2024 - Current

Commissary Worker

Aramark
09.2022 - 05.2024

Server

Studio Movie Grill
12.2021 - 09.2022

Server

Star Cinema Grill
06.2021 - 11.2021

Customer Service Representative

Domino's Pizza
09.2020 - 06.2021

High School Diploma -

Lawrence E. Elkins High School
Jonathan Rhodes