Jonathan Richardson
New York
Summary
Adept at operations management and facility maintenance, my tenure at Johnson Security Bureau Inc. honed my skills in staff supervision and policy development, achieving significant compliance improvements. My background combines strong custodial team leadership with effective interviews and interrogations, ensuring both efficiency and high standards in security and maintenance roles.
Overview
20
20
years of professional experience
Work History
Security Supervisor
Johnson Security Bureau Inc.
02.2024 - Current
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
- Monitored and evaluated performance of security personnel and provided feedback to improve performance.
- Trained security workers on site-specified procedures.
- Collaborated with management to develop security policies and procedures.
Assistant Manager
7-eleven
01.2021 - 02.2024
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Rotated merchandise and displays to feature new products and promotions.
Maintenance
Macys Department Store
04.2015 - 10.2020
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Provided assistance to other staff members with cleaning of difficult areas.
- Supported event setups and teardowns, ensuring venues were returned to their original state promptly.
Power Washer
Building Star Cooperate Services
01.2014 - 01.2020
- Completed scheduled maintenance of equipment by power washing, scrubbing and sweeping.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Supervised supplies in inventory and submitted reorder requests.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Maintenance
Silver Gull Beach Club
04.2009 - 06.2014
- Filed maintenance work order forms to notify maintenance of needed repairs.
- Emptied trashcans and transported waste to collection areas.
- Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
- Used time management and efficient cleaning methods to meet deadlines.
Security Officer
Summit Security Services Inc.
01.2005 - 01.2009
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Checked and verified photo identification prior to granting facility access.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Education
Bachelor of Science - Business Management
Queens College of The City University of New York
Flushing, NY06.2005
High School Diploma -
Newton High School
Queens, NY06.2002
Skills
- Staffing and scheduling
- Operations Management
- Interviews and interrogations
- Report Analysis
- Pressure Washing
- Custodial team leadership
- Facility Maintenance
Timeline
Security Supervisor
Johnson Security Bureau Inc.
02.2024 - Current
Assistant Manager
7-eleven
01.2021 - 02.2024
Maintenance
Macys Department Store
04.2015 - 10.2020
Power Washer
Building Star Cooperate Services
01.2014 - 01.2020
Maintenance
Silver Gull Beach Club
04.2009 - 06.2014
Security Officer
Summit Security Services Inc.
01.2005 - 01.2009
Bachelor of Science - Business Management
Queens College of The City University of New York
High School Diploma -
Newton High School
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