Jonathan Roa
Huntley,IL
Summary
Dynamic professional with a proven track record at Amazon.com Fulfillment Center, enhancing compliance and reducing error rates by implementing quality control measures. Expert in leveraging technology for strategic planning and fostering collaborative environments. Skilled in coaching and Adobe Premiere Pro, achieving significant improvements in engagement and operational performance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Process Guide
Amazon.com Fulfillment Center
04.2024 - Current
- Performed regular audits to ensure compliance with established procedures and guidelines.
- Coached employees on best practices for maintaining high-quality standards throughout all processes.
- Reduced error rates by implementing robust quality control measures within critical processes.
- Established efficient communication channels between departments, promoting cross-functional collaboration for better outcomes in end-to-end processes.
ANALYTICS & VIDEO EDITING SPECIALIST
Northern Illinois Alumni Associatin
10.2022 - 12.2024
- Created compelling video content using Adobe Premiere Pro and After Effects for alumni events and campaigns.
- Utilized Adobe Photoshop and Illustrator to design promotional materials and digital content.
- Managed and analyzed alumni data to enhance engagement and outreach initiatives.
Assistant Coach
Episensors
05.2024 - 11.2024
- Provided support for a consulting project aimed at improving organizational performance.
- Assisted in data collection, analysis, and the formulation of actionable recommendations.
- Participated in coaching sessions to implement project strategies effectively.- Provided support for a consulting project aimed at improving organizational performance.
Junior Consultant
Vintrendi Wines
08.2023 - 11.2023
- Leveraged technology tools such as data visualization software to create compelling presentations that clearly communicated key insights.
- Enhanced client satisfaction by delivering tailored consulting services and strategic recommendations.
- Implemented change management strategies that ensured smooth transitions during organizational restructuring efforts for clients.
Education
Bachelor of Science - Communications
Northern Illinois University, United States
Dekalb, IL12.2024
Skills
- Collaborative mindset
- Goal-Oriented
- Strategic Planning
- Problem-Solving
- Attention to Detail
- Management collaboration
- Data Analytics
- AWS experience
- Process Monitoring and Improvement
Certification
- AWS Certified Cloud Practitioner, Amazon Web Services (AWS) - Jan. 2024
Languages
Spanish
Native or Bilingual
Timeline
Assistant Coach
Episensors
05.2024 - 11.2024
Process Guide
Amazon.com Fulfillment Center
04.2024 - Current
Junior Consultant
Vintrendi Wines
08.2023 - 11.2023
ANALYTICS & VIDEO EDITING SPECIALIST
Northern Illinois Alumni Associatin
10.2022 - 12.2024
Bachelor of Science - Communications
Northern Illinois University, United States