Jonathan Roberts
Allen
Summary
Results-driven retail worker prepared for fresh produce responsibilities. Background includes maintaining produce quality and enhancing customer experiences. Relies on teamwork and adaptability to meet dynamic needs, showcasing skills in inventory management and customer service. Versatile team member offering over 14 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
14
14
years of professional experience
Work History
Meat /Fresh Produce Associate
Wal-Mart Neighborhood Market
07.2010 - 10.2024
- Enhanced teamwork within the department by actively participating in staff meetings, offering constructive feedback, and supporting colleagues during peak periods or absences.
- Provided input on product ordering decisions based on customer feedback and observed shopping patterns.
- Collaborated with other departments to create eye-catching cross-merchandising displays that promoted complementary products from multiple sections of the store.
- Increased customer satisfaction by providing prompt and knowledgeable assistance with fresh produce selection.
- Implemented proper rotation procedures to minimize waste, ensuring freshness and optimal taste for consumers.
- Assisted customers with special requests, locating desired items, and sharing information on product quality, storage, and preparation techniques.
- Received positive customer feedback for friendly service, attentiveness to needs, and expertise in answering questions related to fruit/vegetable products or their uses in various recipescuisines.
- Reduced shrinkage rates by diligently monitoring inventory levels and promptly addressing discrepancies or loss prevention concerns.
- Fostered a positive working environment within the fresh produce department by maintaining open lines of communication with colleagues and supervisors.
- Assisted in training new Fresh Produce Associates on proper handling techniques, safety protocols, and company-specific procedures.
- Collaborated with team members to ensure efficient inventory management and restocking of fresh produce items.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Kept tidy and organized area to comply with cleanliness standards.
- Pleasantly greeted customers and provided prompt and courteous service.
- Checked for outdated and overripe grocery items and removed from inventory.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
No Degree - Medical
Collin County Community College
Plano, TXSkills
- Workplace Safety
- Cleanliness and hygiene
- Cleanliness and sanitation
- Pallet Jack Operation
- Quality Control
- Stock replenishment
- Sales Promotion
- Display Maintenance
- Regulatory Compliance
- Cross-departmental coordination
- Stock rotation proficiency
- Positive Attitude
- Very Strong Work Ethic
- Honesty and Integrity
- Training and mentoring
- Pricing and shelf labeling
- Inventory Counts
- Hospitality service expertise
Timeline
Meat /Fresh Produce Associate
Wal-Mart Neighborhood Market
07.2010 - 10.2024
No Degree - Medical
Collin County Community College