Jonathan Rowen
Springfield
Summary
Dynamic leader with proven expertise in logistics management and customer service, honed at TRC Companies and other notable firms. Excelled in contract negotiations and permit acquisition, driving operational excellence and team empowerment. Demonstrated cultural awareness and a knack for continuous improvement, achieving significant project milestones while fostering client satisfaction and team collaboration.
Overview
6
6
years of professional experience
Work History
Location Manager
Gawi Bawi Bo Hospitality
11.2023 - Current
- Obtained appropriate permits for various uses of different locations.
- Negotiated contracts and fees for using locations.
- Controlled location operational expenses and maintained budgets through balance of profit promotion and cost control.
- Anticipated, resolved and prevented operating difficulties through successful policies.
- Scheduled set building and equipment delivery for locations.
- Cultivated focus on customer service and satisfaction with well-trained, empowered team.
- Built strong team through proactive recruitment and hiring strategies.
- Developed business plans covering use of materials, equipment safety and employee management.
- Used social media to promote events and build audience.
Field Leader
TRC Companies
04.2022 - 11.2023
- Led Field team for ERTC Adherence Monitoring Program, involving coordination with SVMI in largest riparian regions of Northern California, doing field inspections of team members for safety adherence, and responsible for keeping team members stocked on all supplies needed for field duties.
- Focus in arboriculture related visits to inspect and collect data on designated riparian zones of interest for Pacific, Gas and Electric.
- Scheduling and arranging meetings with homeowners to gain access permissions to their properties to inspect trees that may have impacts on power lines or protected riparian zones.
- Listened carefully to supervisors to understand directions and then carried out all work responsibilities efficiently.
- Attended all safety meetings and utilized techniques learned to avoid mishaps on job.
- Performed manual operating and maintenance duties in compliance with company quality standards.
- Skilled at working independently and collaboratively in a team environment.
Roofing and Flooring Site Leader
Cichon Roofing
05.2019 - 03.2022
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Maintained records and logs of work performed and materials and equipment used.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Provided onsite training to help develop employee skills.
- Oversaw personnel safety and efforts at work site.
- Worked with metal, shingle and rubber roofing systems.
- Repaired and maintained roofing systems by replacing roofing tiles and refastening seams.
- Operated hand tools and machines to cut material and achieve proper fit around obstructions.
- Recorded measurements and devised plans to match installation specifications.
Education
High School Diploma -
Houston High
Houston, MOSkills
- Customer service
- Cultural awareness
- Contracting
- Negotiation
- Logistics management
- Permitting
- Sales
- Documentation
- Continuous improvement
- Permit acquisition
Timeline
Location Manager
Gawi Bawi Bo Hospitality
11.2023 - Current
Field Leader
TRC Companies
04.2022 - 11.2023
Roofing and Flooring Site Leader
Cichon Roofing
05.2019 - 03.2022
High School Diploma -
Houston High
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