Jonathan Satina
Akron
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Sarahs Vineyard. Proven ability to enhance guest experiences through effective communication and teamwork. Recognized for developing tailored sales strategies at Rotoservice, fostering client loyalty and satisfaction. Adept in cash handling and prioritizing service quality.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency.
Overview
5
5
years of professional experience
Work History
Server
Sarahs Vineyard
07.2020 - Current
- Delivered exceptional customer service by efficiently taking and processing orders.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Assisted in managing inventory by restocking supplies as needed during shifts.
- Engaged with customers to provide menu recommendations and address inquiries effectively.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Agent
Rotoservice
08.2024 - 11.2024
- Developed tailored sales strategies to meet diverse customer needs and increase satisfaction.
- Built and maintained strong relationships with clients, enhancing loyalty and repeat business.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Education
Bachelor of Science - Emerging Media And Technology
Kent State University
Kent, OH05-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Service prioritization
- Team collaboration
- Quality control
- Performance improvement
Timeline
Sales Agent
Rotoservice
08.2024 - 11.2024
Server
Sarahs Vineyard
07.2020 - Current
Bachelor of Science - Emerging Media And Technology
Kent State University
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