Jonathan Schuck
Turnersville,NJ
Summary
Dynamic customer service professional with experience at Duffield's Farm Market, recognized for enhancing customer satisfaction through active listening and effective problem-solving. Demonstrated reliability in cash handling and maintained composure under pressure, significantly reducing customer wait times and promoting a welcoming shopping environment.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Duffield's Farm Market
08.2023 - 11.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Worked Seasonal from 8/30/23-11/01/23 and 8/30/24-11/01/24
- Counted money in drawers at beginning and end of each shift.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Collaborated with team members to streamline checkout processes, reducing average customer wait time.
Education
High School Diploma -
Washington Township High School
Sewell, NJ06-2025
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Guest services
- Product knowledge
- Payment processing
- Refund handling
- Phone etiquette
- Basic math
- Cultural awareness
- Stress management
- Problem-solving
- Customer assistance
- Cleaning and sanitizing
- Team collaboration
- Active listening
- Cooperative attitude
Timeline
Customer Service Cashier
Duffield's Farm Market
08.2023 - 11.2024
High School Diploma -
Washington Township High School
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