- Drawing and Painting
- Woodworking
- Strategy Games
- DIY and Home Improvement
- Electronics and Circuit Building
- Creative Writing
- Construction
- Electrical
JONATHAN STEPHENS
Summary
Proactive and goal-oriented professional with excellent management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Quality Assurance Inspector
Wyrmwood Gaming
01.2019 - 01.2024
- Promoted promptly from a seasonal worker to a full time employee within one year of hire
- Responsible for supervising five different departments throughout my 3+ years
- Recommended changes to assembly and production lines based on repeat product issues.
- Managed audits and inventory for all departments
- Performed visual inspections and non-destructive tests where appropriate.
- Oversaw maintenance, calibration and control of inspection, measuring and all test equipment.
- Trained new employees and promoted craftsmen to become supervisors
- Communicated with production team members about quality issues.
- In charge of formatting the way a team runs throughout the day for new product
- Kept detailed records of quality and imperfect products.
- Have designed several products and helped other teams with their design process
- Identified where product issues were coming from and rectified issues.
- Removed imperfect products from shipment line.
- Compared colors, shapes, textures and grades of products and materials with color charts, templates, or samples to verify conformance to standards.
- Oversaw machine operation and assembly personnel for compliance and adequacy.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Inspected incoming and outgoing materials for accuracy and quality.
Manager
Journeys
01.2012 - 01.2019
- Promptly promoted to management within one year of hire
- Responsible for 10+ associates at any given time
- Responsible for interviews, audits, returns and exchanges, product promotions, storefront changes, and shipping/receiving
- Executed monthly staff meetings
- Responsible for inventory and merchandising
- Continued success working in a fast-paced environment during the holiday season
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Cross-trained existing employees to maximize team agility and performance.
- Responsible for schedule building and team recruitment
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Electrical Engineering -
New England Institute Of Technology
04.2025
No Degree - OSHA Construction Production & Safety Certificate
OSHA Construction
Online Training01-2025
High School Diploma -
New Bedford High School
New Bedford, MA01-2012
Skills
- Customer Service
- Team Building
- Product grading
- Sales
- Quality inspections
- Training
- Recruitment
- Leadership
- Communication
- Problem-solving
- Adaptable
- Visual inspection
- Documentation evaluation
- Staff training
- Preventive measures
- Troubleshooting and Diagnostics
- Safety trained
- Test equipment calibration
- Non-destructive testing
- Defect tracking
- Product inspection
- Machinery repairs
- Test planning
- Engineering documents comprehension
- Quality management
- Blueprint reading
- Error correction
Interests
Timeline
Quality Assurance Inspector
Wyrmwood Gaming
01.2019 - 01.2024
Manager
Journeys
01.2012 - 01.2019
Electrical Engineering -
New England Institute Of Technology
No Degree - OSHA Construction Production & Safety Certificate
OSHA Construction
High School Diploma -
New Bedford High School
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