Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Server

Jonathan Stickney

Management
Saint Paul,MN

Summary

Hard working professional with a proven track record in gaming / restaurant operations. Excelling in leadership and analytical problem-solving. Skilled in training and development, I fostered strong relationships and implemented strategies that enhanced operational efficiency and customer loyalty. Adept at multitasking, I consistently delivered results in fast-paced environments.

Overview

2026
2026
years of professional experience

Work History

Blackjack

SMSC Mystic Lake
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Worked effectively in fast-paced environments.

Server

Ruby's Family Restaurant
08.2021 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.

General Manager / Assistant Manager/ Server

Bakers Square Restaurant & Bakery
12.2003 - 06.2019
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed budget implementations, employee evaluations, and contract details.
  • Developed and implemented strategies to increase sales and profitability.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Education

Bachelor - Philosophy / Ethics

Metropolitan State University
Saint Paul, MN
06.2011

A.A.S - Business Management

Century College
White Bear Lake, MN
06.2006

None - General Courses (60 Credits)

Minnesota State University, Mankato
Mankato, MN
06.2003

Skills

  • Training & Development
  • Conflict resolution
  • Analytical
  • Written communication
  • Multitasking
  • Problem resolution
  • Computer skills

Accomplishments

Regional GM of the year award 2017 - 2018.


Runner up GM of the year for all Bakers Square locations ( 40 - 50 ) at time



Only GM to be selected and to participate in "Regional Manager training "


Consistently at or near the top of company in Labor % / Food cost / Total Controllable Income.

Timeline

Server

Ruby's Family Restaurant
08.2021 - Current

General Manager / Assistant Manager/ Server

Bakers Square Restaurant & Bakery
12.2003 - 06.2019

Blackjack

SMSC Mystic Lake

Bachelor - Philosophy / Ethics

Metropolitan State University

A.A.S - Business Management

Century College

None - General Courses (60 Credits)

Minnesota State University, Mankato

Similar Profiles

CREATE PROFILE
Jonathan StickneyManagement