JONATHAN SUSELESCU
Chicago
Summary
Motivated Leader with a focus on achieving team goals through compassionate leadership. Delivered effective training and operational solutions by leveraging front-line experience and a collaborative approach. Balanced customer, company, and employee needs to enhance overall performance.
Overview
10
10
years of professional experience
Work History
Shift Leader
Jersey Mike's Subs
Chicago, Illinois
07.2025 - Current
- Supervised and led employees to achieve high productivity and customer service standards.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Delegated tasks to employees while monitoring progress and ensuring completion.
- Organized work environment by effectively delegating tasks to staff.
Shift Leader
Daves Hot Chicken
Chicago, IL
09.2022 - 05.2025
- Supervised Dave's Hot Chicken crew during fast-paced shift operations
- Trained new team members on guest service and station duties
- Monitored food safety, sanitation, and kitchen cleanliness standards
- Coordinated order flow between front counter and kitchen line
- Opened and closed store areas using daily shift checklists
- Assisted in training new employees on shift operations.
Long Distance Mover
Day & Night Movers
Chicago, IL
01.2017 - 01.2020
- Delivered personal items nationwide, including large items such as fridges and pianos, ensuring safe and timely transportation.
- Packed and unwrapped items securely to ensure safe transport.
- Disassembled and reassembled furniture and appliances for safe transport and setup.
- Conducted inventory using stickers and color coding for organization.
- Greeted customers nationwide, addressing their moving needs and ensuring care for their personal items.
Education
High school or equivalent -
Oak Park River Forest High School
Oak ParkSkills
- Food safety management
- Customer Service - 8 Years
- Team leadership
- Team Coordination
- Fast-Paced Environment
- Inventory Control - 4 Years
- Attention to detail
Certifications
- Serve Safe
- Food Handlers
Timeline
Shift Leader
Jersey Mike's Subs
07.2025 - Current
Shift Leader
Daves Hot Chicken
09.2022 - 05.2025
Long Distance Mover
Day & Night Movers
01.2017 - 01.2020
High school or equivalent -
Oak Park River Forest High School