Georganna Benedict
McAlister's Deli
Oxford,MS
1
Certification
4
years of professional experience
Early-career restaurant professional with a strong focus on customer service, operational efficiency, and attention to detail. Experience includes training new team members, managing front- and back-of-house flow, and supporting food safety standards. Ready to help improve service speed, team coordination, and guest satisfaction.
Work History
Shift Leader
2 Years 2 Months- Supervised front-of-house and back-of-house operations during shifts to maintain service flow and team coordination.
- Trained new team members on POS procedures, food handling standards, and guest service expectations.
- Monitored food safety, sanitation, and quality standards to support consistent restaurant operations.
- Managed cash handling, drawer counts, and register accuracy throughout opening and closing routines.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Team Member
2 Years 1 Month- Delivered friendly guest service while taking accurate orders at counter and drive-thru.
- Operated cash register and handled payments with accuracy during peak service periods.
- Prepared sandwiches, salads, and deli items following recipe and quality standards.
- Maintained clean dining, kitchen, and prep areas to support food safety standards.
- Resolved guest concerns quickly to support positive dining experience and repeat business.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
High School Diploma
Bachelor of Nursing - Nursing
Skills
Food safety management
Cash handling
Operational efficiency
Customer service focus
Team leadership
Time management
Crisis management
Critical thinking
Verbal communication
Attention to detail
Certification
- Basic Life Support , American Heart Association - 05/2026-052031
Timeline
Shift Leader
McAlister's Deli
08.2024 - CurrentRead More
Team Member
McAlister's Deli
07.2022 - 08.2024Read More
University of Mississippi
Bachelor of Nursing from Nursing
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Hernando High School
High School Diploma
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