Jonathan Tinklenberg
Sioux Falls,SD
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant and EGYM Lead
Apex Physical Therapy
11.2021 - 10.2024
- Administrative Assistant
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Enhanced customer satisfaction with prompt resolution of billing inquiries and disputes.
- EGYM Lead
- Evaluated member data and KPI's to maximize client satisfaction and company profit margins.
- Oversaw member billing and account management for over 200 members to ensure timely payments and reduce delinquent accounts.
- Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollments.
General Landscaper
Elite Landscaping
05.2017 - 08.2021
- Worked on variety of landscaping projects such as patios, retaining walls, and lawn seeding.
- Worked with multiple employees in team setting while focused on being detail oriented to guarantee customer satisfaction.
Education
Bachelor of Science - Data Science
University of North Dakota
Grand Forks01.2026
Bachelor of Science - Exercise Science, Psychology
North Dakota State University
Fargo01.2024
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Office Suite
- Documentation and recordkeeping
- Data organization
- Billing procedures
Certification
- CPR Certified, Red Cross
- ACSM Certified Personal Trainer
Timeline
Administrative Assistant and EGYM Lead
Apex Physical Therapy
11.2021 - 10.2024
General Landscaper
Elite Landscaping
05.2017 - 08.2021
Bachelor of Science - Data Science
University of North Dakota
Bachelor of Science - Exercise Science, Psychology
North Dakota State University