Jonathan Tinklenberg
Sioux Falls,SD
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant and EGYM Lead
Apex Physical Therapy
11.2021 - 10.2024
- Administrative Assistant
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Enhanced customer satisfaction with prompt resolution of billing inquiries and disputes.
- EGYM Lead
- Evaluated member data and KPI's to maximize client satisfaction and company profit margins.
- Oversaw member billing and account management for over 200 members to ensure timely payments and reduce delinquent accounts.
- Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollments.
General Landscaper
Elite Landscaping
05.2017 - 08.2021
- Worked on variety of landscaping projects such as patios, retaining walls, and lawn seeding.
- Worked with multiple employees in team setting while focused on being detail oriented to guarantee customer satisfaction.
Education
Bachelor of Science - Data Science
University of North Dakota
Grand Forks01.2026
Bachelor of Science - Exercise Science, Psychology
North Dakota State University
Fargo01.2024
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Office Suite
- Documentation and recordkeeping
- Data organization
- Billing procedures
Certification
- CPR Certified, Red Cross
- ACSM Certified Personal Trainer
Timeline
Administrative Assistant and EGYM Lead
Apex Physical Therapy
11.2021 - 10.2024
General Landscaper
Elite Landscaping
05.2017 - 08.2021
- CPR Certified, Red Cross
- ACSM Certified Personal Trainer
Bachelor of Science - Data Science
University of North Dakota
Bachelor of Science - Exercise Science, Psychology
North Dakota State University
Similar Profiles
Madison KeithMadison Keith
Physical Therapist Technician at Apex Physical TherapyPhysical Therapist Technician at Apex Physical Therapy
Sherry ShirinpourSherry Shirinpour
Physical Therapist Student at APEX Physical TherapyPhysical Therapist Student at APEX Physical Therapy
Carrie ForbusCarrie Forbus
Physical Therapist Assistant at Apex Physical Therapy And FitnessPhysical Therapist Assistant at Apex Physical Therapy And Fitness