Jonathan Ulloa Fuentes
Bellport
Summary
Customer-focused server with 5+ years of experience in the hospitality industry. Aiming to provide strong interpersonal and communication skills acquired in both fine dining and fast food work environments. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences
Overview
4
4
years of professional experience
Work History
Server
Ruth's Chris Steakhouse
Bellport
01.2024 - Current
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a high level of professionalism and hospitality, consistently exceeding guest expectations.
- Served food and beverages promptly with focused attention to customer needs.
Captain
Land’s End Waterfront Catering
08.2023 - 11.2023
- Reviewing the event info prior to the start of the event to have an idea as to how the event will progress, whether any client specifications or last minute changes need to be addressed
- Communicate with my team of 15-20 servers and make them aware of their individual responsibilities and what is expected of them that event
- Ensuring the event runs smoothly and the courses are served on time and in a timely manner
- Lead the breakdown and reset for the next event in an efficient and timely manner
Catering Server
Land End's Waterfront Catering
05.2021 - 08.2023
- Taking dinner and drink orders accurately, collaborating with the kitchen staff ensuring the guest’s preferences and or dietary restrictions are met
- Provided friendly, courteous service to create memorable moments for guests.
- Maintaining a clean and sanitary work environment and upholding the standard of cleanliness
- Cleaning up and resetting the venue for future events that typically were set for 150 to 250 guests
Education
School Diploma -
Bellport High School
BrookhavenMechanical Engineering
SUNY Stony Brook
Stony Brook, NYSkills
- Time management
- Fluent in Spanish
- Problem solving
- Strong communication skills
- Team player
- Calm and composed
- Hospitable
- Relationship building
Timeline
Server
Ruth's Chris Steakhouse
01.2024 - Current
Captain
Land’s End Waterfront Catering
08.2023 - 11.2023
Catering Server
Land End's Waterfront Catering
05.2021 - 08.2023
School Diploma -
Bellport High School
Mechanical Engineering
SUNY Stony Brook
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