Jonathan Velasquez Cruz
Asheville,North Carolina
Overview
1
1
year of professional experience
Summary
I'm a Energetic Hostess,who's enhances customer experiences in food service setting. I'm Courteous and friendly when directing customers to tables, giving clear directions, and taking reservations. I Constantly find new ways to exceed customers' expectations with personalized service.
Work History
Host
Stone Ridge Tavern
10.2025 - Current
- Welcomed and seated guests, ensuring a positive dining experience.
- Managed reservation system to optimize table turnover and guest flow.
- Communicated with kitchen staff to relay guest needs and special requests.
- Monitored dining area for cleanliness and promptly addressed customer concerns.
- Collaborated with servers to coordinate service timing and enhance efficiency.
- Provided accurate wait time estimates to enhance guest satisfaction.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Education
High School Diploma -
Enka High School
475 Enka Lake Rd, Candler, NC 2871506-2026
Skills
- Customer service
- Team collaboration
- Effective time management
- Multitasking proficiency
- Adaptable to change
- Exceptional communication
Languages
Spanish
Professional Working
Timeline
Host
Stone Ridge Tavern
10.2025 - Current
High School Diploma -
Enka High School