Jonathan Wagner
Scotch Plains,NJ
Summary
Results-driven professional with over 4 years of experience in client-facing roles, specializing in sales, account management, and relationship-building. Skilled in lead generation, negotiation, and account growth, with a proven ability to build strong client relationships, exceed sales targets, and drive company profitability. Adept at leveraging technology for efficient process management and problem-solving. Seeking to transition into a Sales or Account Executive role, where skills in customer service, communication, and business development can contribute to continued success and growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Leasing Associate
CMPND
01.2024 - Current
- Delivered high-quality customer service and managed a pipeline of leads, negotiating and closing 50+ lease agreements, resulting in a 15% increase in occupancy rates.
- Utilized property management software to streamline processes, demonstrating tech-savvy and a data-driven approach to sales and client management.
- Developed and executed strategies to resolve tenant issues and improve client satisfaction, leading to a 20% increase in tenant retention and positive feedback.
- Demonstrated excellent communication skills in handling client inquiries, negotiating terms, and fostering long-term relationships.
Assistant Real Estate Manager
Aion Management
11.2022 - 12.2023
- Managed key client relationships and projects, including negotiating terms and improving overall client satisfaction through effective problem-solving and communication.
- Contributed to the achievement of a 98% occupancy rate by implementing strategic leasing initiatives and developing strong rapport with tenants and vendors.
- Coordinated sales activities and property leasing, resulting in high customer satisfaction and consistent revenue growth.
- Collaborated across departments to ensure client needs were met, showing adaptability and leadership in managing both internal teams and client expectations.
Leasing Associate
Aion Management
09.2021 - 11.2022
- Demonstrated excellent sales skills by showcasing 10+ properties weekly, resulting in over 50 new tenant acquisitions.
- Conducted detailed background checks and credit investigations for 100+ leasing transactions, ensuring smooth onboarding for new clients.
- Maintained consistent communication with leads via phone, email, and in-person meetings, enhancing client relationships and improving conversion rates.
- Negotiated and processed leasing transactions, including renewals and new agreements, demonstrating a strong understanding of client needs and market trends.
Education
Bachelor of Arts - Law And Justice
Rowan University
Glassboro, NJ05-2020
Skills
- Lead Generation & Sales: Expertise in prospecting, developing, and nurturing client relationships to drive revenue growth
- Negotiation & Closing: Proven ability to close deals and achieve sales targets by understanding client needs and delivering tailored solutions
- Account Management: Excellent at managing client expectations, resolving issues, and ensuring customer satisfaction and retention
- Tech-Savvy: Proficient in CRM software and property management tools, with an ability to leverage technology for streamlined sales processes
- Multitasking & Organization: Ability to manage multiple accounts and sales opportunities while ensuring timely follow-ups and client engagement
Certification
- NJ Real Estate License
Timeline
Leasing Associate
CMPND
01.2024 - Current
Assistant Real Estate Manager
Aion Management
11.2022 - 12.2023
Leasing Associate
Aion Management
09.2021 - 11.2022
Bachelor of Arts - Law And Justice
Rowan University