Jonathan Wilson
Springfield,Ohio
Summary
Dynamic Operations Manager with a proven track record at Ryder, excelling in team leadership and process improvements. Achieved SQF certification and enhanced productivity through targeted training programs. Skilled in problem-solving and operations management, driving sustainability efforts and maintaining high customer service standards while ensuring compliance with safety regulations.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Operations Manager
Ryder
02.2019 - 05.2026
- Achieved and maintained SQF certification for facility as the SQF practitioner
- Achieved and maintained organic foods certification
- HAACCP trained and certified
- Achieved compliance with safety standards by overseeing daily operations effectively.
- Reduced waste and optimized stock levels through efficient inventory control management.
- Enhanced departmental productivity by successfully implementing process improvements.
- Boosted operational efficiency by training and mentoring staff on best practices and policies.
- Elevated team performance through the design and execution of targeted training programs.
- Maintained operational integrity by supervising staff compliance with company policies and procedures.
- Identified areas for performance enhancement through regular reviews and developed targeted action plans.
- Strengthened operational capabilities by developing lasting relationships with external vendors and suppliers.
- Improved communication among unit staff and leadership, resulting in fewer miscommunications and missed deadlines.
- Proactively resolved unsafe practices, ensuring a safer work environment.
- Mitigated operational bottlenecks by analyzing data trends and executing effective strategies.
- Drove sustainability efforts that contributed to reduced environmental impact.
- Maintained high levels of customer service by effectively addressing client concerns and supporting staff.
Production Manager
CINTAS, Professional Uniform and Facility Services
06.2017 - 02.2019
- Managed production activities on a daily basis to ensure alignment with quality expectations and timely delivery.
- Implemented process improvements that enhanced operational efficiency and reduced waste.
- Trained and mentored staff on best practices in production techniques and safety protocols.
- Collaborated with teams across multiple departments to streamline workflows and optimize resource allocation.
- Ensured compliance with safety regulations, fostering a culture of workplace safety among employees.
- Led initiatives that resulted in achieving OSHA Star VPP safety designation, demonstrating commitment to superior safety performance.
- Managed maintenance department with e-maint software
- Coordinated installation of new washing machinery, maintaining seamless production flow and meeting established timelines.
Production Supervisor
CINTAS, Professional Uniform and Facility Services
09.2012 - 02.2017
- Supervised daily production activities, ensuring operational efficiency and adherence to safety protocols.
- Trained new team members on equipment operation and workplace procedures to enhance skill development.
- Implemented process improvements that reduced downtime and increased overall productivity in the department.
- Monitored quality control standards, identifying areas for improvement to maintain product excellence.
- Implemented safety protocols and conducted regular audits, achieving a reduction in workplace accidents and incidents.
Education
Political Science
Western Kentucky University
Bowling Green, KYShawnee High School
Springfield, OH05.2004
Skills
Problem-solving
Team leadership
Operations management
Customer service
Decision-making
Planning and implementation
Staff management
Project management
MS office
Continuous improvements
Process improvements
Certification
SQF practitioner
HAACP Certification
Timeline
Operations Manager
Ryder
02.2019 - 05.2026
Production Manager
CINTAS, Professional Uniform and Facility Services
06.2017 - 02.2019
Production Supervisor
CINTAS, Professional Uniform and Facility Services
09.2012 - 02.2017
Political Science
Western Kentucky University
Shawnee High School