Jonathan Zepeda
San Jose,CA
Summary
Proactive Product Specialist with advanced problem-solving skills and technical aptitudes. Effective at working independently and as a contributing member of a team. Talented in day-to-day Sales management and market analysis.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Online Product Specialist
DGDG-Capitol Kia
06.2022 - Current
- Specializes in promoting and selling products through online channels utmost 31 cars within a month
- Leverage various digital platforms, such as CRM tools, social media, and online lead generation, to showcase and market products effectively
- Provided detailed product information, addressing customer inquiries, and guiding potential buyers through online purchasing process
Manager, Sales, Cashier
Vitamin Shoppe
02.2022 - 07.2022
- Accomplished multiple tasks within established timeframes.
- Established team priorities, maintained schedules and monitored performance.
- Reviewed new promotions and monitored price changes.
- Improved customer satisfaction by providing efficient and accurate cashiering services.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Elections Aide
SCC Registrar of Voters
03.2020 - 07.2022
- Verified, Prepared and edited Ballots to produce precise, accurate and professional communication.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Developed strong communication and organizational skills through working on group projects.
- Managed time efficiently in order to complete all tasks within deadlines.
Sales Floor, Replenishment, Cashier
Michaels
08.2018 - 03.2020
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
High School Diploma -
ABRAHAM LINCOLN HIGH
San Jose, CA06.2018
Associate Degree in Business Administration for Transfer -
DE ANZA CC
Cupertino, CASkills
- Customer Service
- Active Listening
- Computer
- Interpersonal
- Problem-Solving
- Conflict Resolution
- Handling Objections
- Relationship Building
- Database Management
- Call Management
Certification
Sales License, 06/2022
Area Of Experience
- Retail Sales
- Customer Service
- Health and Wellness
- Data Entry
- Administration
- Fluency in English and Spanish
Languages
Spanish
Professional Working
Timeline
Online Product Specialist
DGDG-Capitol Kia
06.2022 - Current
Manager, Sales, Cashier
Vitamin Shoppe
02.2022 - 07.2022
Elections Aide
SCC Registrar of Voters
03.2020 - 07.2022
Sales Floor, Replenishment, Cashier
Michaels
08.2018 - 03.2020
High School Diploma -
ABRAHAM LINCOLN HIGH
Associate Degree in Business Administration for Transfer -
DE ANZA CC
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