Jonathan Zepeda
San Jose,CA
Summary
Proactive Product Specialist with advanced problem-solving skills and technical aptitudes. Effective at working independently and as a contributing member of a team. Talented in day-to-day Sales management and market analysis.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Online Product Specialist
DGDG-Capitol Kia
06.2022 - Current
- Specializes in promoting and selling products through online channels utmost 31 cars within a month
- Leverage various digital platforms, such as CRM tools, social media, and online lead generation, to showcase and market products effectively
- Provided detailed product information, addressing customer inquiries, and guiding potential buyers through online purchasing process
Manager, Sales, Cashier
Vitamin Shoppe
02.2022 - 07.2022
- Accomplished multiple tasks within established timeframes.
- Established team priorities, maintained schedules and monitored performance.
- Reviewed new promotions and monitored price changes.
- Improved customer satisfaction by providing efficient and accurate cashiering services.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Elections Aide
SCC Registrar of Voters
03.2020 - 07.2022
- Verified, Prepared and edited Ballots to produce precise, accurate and professional communication.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Developed strong communication and organizational skills through working on group projects.
- Managed time efficiently in order to complete all tasks within deadlines.
Sales Floor, Replenishment, Cashier
Michaels
08.2018 - 03.2020
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
High School Diploma -
ABRAHAM LINCOLN HIGH
San Jose, CA06.2018
Associate Degree in Business Administration for Transfer -
DE ANZA CC
Cupertino, CASkills
- Customer Service
- Active Listening
- Computer
- Interpersonal
- Problem-Solving
- Conflict Resolution
- Handling Objections
- Relationship Building
- Database Management
- Call Management
Certification
Sales License, 06/2022
Area Of Experience
- Retail Sales
- Customer Service
- Health and Wellness
- Data Entry
- Administration
- Fluency in English and Spanish
Languages
Spanish
Professional Working
Timeline
Online Product Specialist
DGDG-Capitol Kia
06.2022 - Current
Manager, Sales, Cashier
Vitamin Shoppe
02.2022 - 07.2022
Elections Aide
SCC Registrar of Voters
03.2020 - 07.2022
Sales Floor, Replenishment, Cashier
Michaels
08.2018 - 03.2020
High School Diploma -
ABRAHAM LINCOLN HIGH
Associate Degree in Business Administration for Transfer -
DE ANZA CC
Sales License, 06/2022
Similar Profiles
BUDDY GAMBOABUDDY GAMBOA
GENERAL SALES MANAGER at CAPITOL HYUNDAI (DGDG)GENERAL SALES MANAGER at CAPITOL HYUNDAI (DGDG)
Joshua BlankenshipJoshua Blankenship
Product Specialist at DGDG Stevens Creek HyundaiProduct Specialist at DGDG Stevens Creek Hyundai
Farooq ShahzadFarooq Shahzad
Owner/Entrepeneur at Capitol Petroleum LLC, Capitol One Real EstateOwner/Entrepeneur at Capitol Petroleum LLC, Capitol One Real Estate