Summary
Overview
Work History
Education
Skills
Timeline
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Jonathan Chase Hodges

Lake Mary,FL

Summary

Highly motivated and detail oriented professional with experience in account management, solar energy, driving and moving. Skilled in leading cross-functional teams and managing complex projects from start to finish. Proven track record of delivering projects on time and within budget.

Overview

9
9
years of professional experience

Work History

Account Representative

Buddy's Home Furnishings
03.2023 - Current
  • Collaborated with other departments to address customer needs and service requests.
  • Analyzed accounts for delinquencies and other ongoing issues.
  • Processed client payments and updated accounts.
  • Supported customer satisfaction through regular follow-up and communication.
  • Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
  • Kept detailed records of customer interactions.
  • Negotiated contracts and agreements with clients to achieve favorable terms.
  • Implemented customized account plans to meet individual client needs.

Mover and Driver

Good Greek
02.2022 - 03.2023
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Upheld high standards of professionalism and discretion when working with high-value clients.

Photovoltaic Technician

Sol Sun
01.2020 - 01.2022
  • Assemble, install, and maintain solar photovoltaic systems on roofs with site assessment and schematics.
  • Measuring, cutting, assembling, and bolting structural framing and solar modules.
  • Performed minor electrical work such as current checks, roughing and provisioning systems.
  • Mentored and trained new hires.
  • Received 5 raises throughout employment.

Mover and Driver

Stewart Moving & Storage
03.2014 - 12.2019
  • Lift, carry, and unloaded furniture weighing up to 800 pounds onto box trucks
  • Transported items to and from client locations, including up and down stairs.
  • Deliver and set-up furniture inside client homes, as required/requested within committed time frames.
  • Provide problem-solving solutions when necessary.
  • Updated logs and tracking documents accurately and according to schedule requirements.

Education

East Forsyth High School
Kernersville, NC

Skills

  • Customer Engagement
  • Updating Customer Accounts
  • Versirent Accounting Software
  • Managing Delinquent Accounts
  • Account Management
  • Analytical and Critical Thinking

Timeline

Account Representative

Buddy's Home Furnishings
03.2023 - Current

Mover and Driver

Good Greek
02.2022 - 03.2023

Photovoltaic Technician

Sol Sun
01.2020 - 01.2022

Mover and Driver

Stewart Moving & Storage
03.2014 - 12.2019

East Forsyth High School

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Jonathan Chase Hodges