Jonathan Hart
Austin,Texas
Summary
Outgoing server/bartender offering extensive knowledge of hospitality etiquette, food and wine knowledge, and superior customer service.
Overview
5
5
years of professional experience
Work History
Server/Bartender
Party Staff Inc.
11.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server
The Winery at La Jolla
08.2022 - 01.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Lead Server
The Rex Steakhouse
11.2020 - 07.2022
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Promoted positive workplace culture through teamwork, open communication, and mutual support among coworkers.
Server/Bartender Shift Manager
Mosa Coastal
10.2019 - 11.2020
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Associate of Arts - Respiratory Therapy
Concorde Career College
Garden Grove, CA06.2022
Skills
- Highly responsible and reliable
- Works well under pressure
- Exceptional interpersonal skills
- Extensive hospitality background
- Upbeat, outgoing and positive
- High-volume dining
- In-depth food and wine knowledge
- Trained in liquor, wine and food service
- Food and beverage specialist
Timeline
Server/Bartender
Party Staff Inc.
11.2023 - Current
Server
The Winery at La Jolla
08.2022 - 01.2024
Lead Server
The Rex Steakhouse
11.2020 - 07.2022
Server/Bartender Shift Manager
Mosa Coastal
10.2019 - 11.2020
Associate of Arts - Respiratory Therapy
Concorde Career College