Summary
Overview
Work History
Education
Skills
Timeline
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Timo Townsend

Hilton,New York

Summary

Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. Dynamic, highly knowledgeable about FOH and BOH restaurant operations. Talented in creating a warm, friendly welcoming atmosphere for both patrons and co-workers.

Overview

9
9
years of professional experience

Work History

Glassblower

Townsend Associates
Hilton, New York
08.2023 - Current
  • Assisted in the design and fabrication of glass pieces for custom orders.
  • Cut and shaped molten glass with hand tools such as shears, jacks, paddles, tweezers, and scissors.
  • Inspected finished products for defects before packing and shipping them out to customers.

Server Assistant

Black & Blue Steak & Crab
Rochester, NY
05.2015 - 08.2019
  • Provided excellent customer service to ensure a pleasant dining experience for all patrons.
  • Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
  • Organized menus, silverware, and condiments at each table prior to seating guests.
  • Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
  • Communicated effectively with other personnel to coordinate tasks efficiently.
  • Assisted in training new server assistants on job responsibilities and procedures.
  • Demonstrated ability to multi-task by performing additional duties as assigned.

Server

Osteria Italian Kitchen
Champions Gate, Florida
06.2018 - 07.2018

.

  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Server

Roam Cafe
Rochester, NY
05.2017 - 07.2017
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Outdoor Food Vending

Disney
Orlando, Florida
01.2018 - 07.2018
  • Adhered to regulatory standards regarding safe and sanitary food prep.
  • Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.

Education

Some College (No Degree) - Hospitality

MCC
Rochester NY

High School Diploma -

Hilton High School / American School of Correspondence
2012

Skills

  • Highly responsible and reliable
  • Works well under pressure
  • Exceptional interpersonal skills
  • High-volume dining
  • Upbeat, outgoing and positive
  • Food safety understanding

Timeline

Glassblower

Townsend Associates
08.2023 - Current

Server

Osteria Italian Kitchen
06.2018 - 07.2018

Outdoor Food Vending

Disney
01.2018 - 07.2018

Server

Roam Cafe
05.2017 - 07.2017

Server Assistant

Black & Blue Steak & Crab
05.2015 - 08.2019

Some College (No Degree) - Hospitality

MCC

High School Diploma -

Hilton High School / American School of Correspondence
Timo Townsend