Azjanai Villegas

• Greeted guests and provided menus.
• Delivered prompt service during the high volume lunch rush
• Maintained knowledge of the menu and specials for the day
• Took orders from customers accurately and in a timely manner.

• Greeted guests and provided menus.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Monitored dining room for cleanliness and proper set-up at all times.
• Carried large trays of wine through out the winery

• Greeted customers, answered questions and recommended specials to increase profits.
• Operated POS terminals to input orders, split bills and calculate totals.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
• Served food and beverages to patrons and immediately remedied issues with orders.
• Displayed enthusiasm and knowledge about restaurant's menu and products.

• Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
• Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
• Reviewed daily specials, menu changes and service specifications.
• Completed opening and closing checklists to ensure smooth restaurant operations.
• Communicated with kitchen staff to stay updated on item availability and customer wait times.
• Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
• Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
• Set up dining room to meet hospitality and service standards.
• Resolved customer concerns with friendly and knowledgeable service.

• Operated POS terminals to input orders, split bills and calculate totals.
• Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
• 5+ years high volume restaurant

Met incoming customers and provided immediate assistance.

Retrieved alternate items and sizes on request.

Trained all new sales employees on effective techniques.

Answered incoming telephone calls with professional and knowledgeable responses.