Jonathan "Kale" Jeffries

Maintain catering van, keep equipment maintenance schedule current. Assist owner and General manager as needed.

• Observed guidelines, specifications and detailed instructions to meet strict operational and maintenance regulations.

• Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
• Communicated product information with confidence and educated consumers about company.
• Engaged, educated and befriended customers to deliver amazing shopping experience.
• Showed understanding of customer's personal style and preferences when offering product advice.

• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Provided positive first impressions to welcome existing, new and potential customers.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions regarding sizing, accessories and proper care for merchandise.
• Engaged with customers to effectively build rapport and lasting relationships.
• Prepared merchandise for sales floor by pricing or tagging.
• Solved customer challenges by offering relevant products and services.
• Increased sales by offering advice on purchases and promoting additional products.

• Directed dispatching, routing and tracking of 30 fleet vehicles.
• Maintained updated and detailed records of calls in physical and electronic database.
• Closely monitored dispatch board to triage and prioritize over 200 daily calls.
• Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.

• Performed daily safety checks to achieve safe operating condition of equipment.
• Inspected, cleaned and performed operator level maintenance on equipment in accordance with standards.
• Positioned cranes in response to hand signals and observed load hookup to determine safe load capacities.
• Increased performance by safely and efficiently operating heavy machinery and equipment.
• Operated mobile crane and moved materials to various locations to meet job schedule demands.

* Trained and oversaw the daily operations of the Afghanistan National Police as a civilian contractor working in a very austere environment. *

* Worked side by side with members of the military to create a field officer training manual and program to be used across the countr.

* Taught basic handgun, rifle, close quarter combat, and S.W.A.T. tactics.

* Mentored a Colonel in the Afghan National Police daily on his logistical operations to include supplies, weapons, ammunition, etc.

• Talked regularly with citizens to establish rapport and become familiar presence in area.
• Investigated and reported crimes, accidents, offenses and damage to property.
• Answered emergency calls for help from citizens and business owners.
• Secured crime scenes, gathered evidence and questioned witnesses.
• Patrolled assigned areas to prevent and detect roadway crimes.
• Enforced traffic laws and ordinances through visual observation and radar speed detection.
• Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
• Utilized assigned K-9 for tracking fleeing suspects, to search for narcotics, or to conduct building searches.

• Promoted safe driving conditions by quickly identifying and removing disabled vehicles and obstructions from roadways.
• Answered emergency calls for help from citizens and business owners.
• Investigated and reported crimes, accidents, offenses and damage to property.
• Worked with investigations team to surveil and capture offenders for possession and distribution of illegal narcotics and prescription drugs.
• Gathered necessary information for court appearances and testified as witness under oath in court.
• Secured crime scenes, gathered evidence and questioned witnesses.
• Executed operational protocols for criminal and non-criminal violations.

• Issued warnings and citations for traffic violations.
• Led teams by example, consistently demonstrating correct behaviors and enforcing policies and procedures.
• Responded to call-outs during periods of low coverage or high demand to serve public in [Location].
• Backed up patrol officers during difficult stops or to answer complex questions.
• Maintained positive community relations through active communication at crime scenes and assistance with programs such as mentoring underprivileged kids and teaching at Citizen's Police Academy events.
• Utilized assigned patrol K-9 to apprehend fleeing suspects, locate illegal narcotics, conduct building searches, and locate missing persons.