Jonathan Lama
Wilmington,NC
Summary
Experienced Air Force Trained Director & Compliance Leader with 7+ years of aircraft maintenance and operations management in high-tempo environments. Proven expertise in FAA Part 43 & 145 compliance, fleet oversight, and quality control for multi-aircraft operations. Adept at leading and developing maintenance teams, implementing safety programs, and ensuring regulatory adherence. Skilled in strategic workforce planning, HR compliance, and program management, optimizing personnel performance while maintaining aircraft readiness. Strong background in incident investigation, risk mitigation, and process improvement, driving operational efficiency and regulatory excellence. Dedicated to ensuring safety, reliability, and customer satisfaction while aligning maintenance operations with organizational growth objectives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
EEO Specialist
Department of Veterans Affairs
03.2024 - Current
- Served as the EEO subject matter expert for a workforce of 50,000+ employees across 10 states, advising leadership on policy compliance, workforce diversity, and anti-discrimination strategies.
- Oversee and implemented EEO programs aligned with federal anti-discrimination laws (Title VII, ADEA, ADA, Rehabilitation Act), ensuring compliance across multiple VA districts.
- Led workplace investigations into discrimination, harassment, and retaliation complaints, conducting fact-finding, interviewing key stakeholders, and drafting detailed case reports.
- Built partnerships with senior leadership, HR specialists, and external stakeholders, strengthening diversity recruitment and retention initiatives.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
EEO Investigator
Department of Veterans Affairs
01.2023 - 03.2024
- Lead formal EEO investigations across multiple states , conducting interviews, gathering documentation, and generating comprehensive Case Reports of Investigation (ROI).
- Analyze complex EEO matters to ensure adherence to Title VII, ADEA, ADA, and Rehabilitation Act.
- Advise leadership on EEO case trends, providing strategic insights for workforce improvements.
EEO Director
Army Corps of Engineers
06.2022 - 02.2023
- Directed EEO operations for a federal district, overseeing workforce equity and initiatives for 400+ employees.
- Developed and implemented Affirmative Employment Plans (AEPs), ensuring compliance with MD-715 reporting and EEOC regulations.
- Led investigations and processed EEO complaints, delivering 70%+ resolution rates through mediation and dispute resolution strategies.
- Designed and facilitated training for senior leaders, supervisors, and employees on EEO compliance, DEI best practices, and discrimination prevention.
EEO Counselor
Department of Veterans Affairs
12.2020 - 06.2022
- Served as a subject matter expert (SME) for EEO issues across a 50,000+ employee workforce spanning 10 states .
- Conducted EEO investigations, fact-finding, and alternative dispute resolution (ADR) to mediate and resolve complaints.
- Provided expert-level consultation on reasonable accommodations, workplace discrimination cases, and diversity policy implementation .
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
EEO Specialist
Department of Air Force
03.2018 - 11.2019
- Led EEO compliance and training for a 13,000+ workforce , ensuring fair employment practices and barrier analysis to remove obstacles to equal opportunity.
- Processed T itle VI Civil Rights complaints and implemented Special Emphasis Programs (SEPs).
- Assisted employees in understanding their rights under applicable EEO laws, fostering trust in the company''s commitment to equal opportunity employment.
- Ensured fair treatment of all employees by providing guidance on accommodation requests for individuals with disabilities or religious beliefs.
- Facilitated open dialogue between employees and management to address potential EEO concerns before they escalated into formal complaints.
- Maintained up-to-date knowledge on emerging legislation affecting employers'' obligations under EEO statutes, ensuring continued compliance within the organization.
- Built a strong network of relationships within the organization to foster an inclusive culture that values diversity.
Aircraft Maintenance Supervisor
Department of Air Force
03.2013 - 03.2019
- Managed 5-15 direct reporting personnel; ensured aircraft maintenance was completed in a safe, reliable and effective manor in accordance with FAA, EPA, OSHA & Air Force Regulations.
- Coordinated maintenance efforts of multi-stage process between upper management, mechanics, & outside agencies; established time efficient plans for daily operations. Managed, scheduled, delegated, and performed maintenance on 38 aircraft worth 1.3B$ to meet time required goals.
- Performed and oversaw in-depth inspections, functional checks, and preventive maintenance on assigned aircraft.
- Troubleshot and performed unscheduled maintenance on assigned aircraft, utilizing various gauges, meters, measuring devices and other related test equipment.
- Insured accurate data input for aircraft maintenance historical records, complete maintenance data collection, man-hour accounting, and other forms as required.
- Performed user and organizational level maintenance on assigned support equipment, including inspection, repair, modification, and corrosion prevention.
- Accurately read blueprints and repair manuals to identify mechanical problems. Inspected complex aircraft systems and machine parts for conformance to product specifications.
Education
Bachelor of Science - Technical Management
Embry-Riddle Aeronautical University
Associate of Science - Aviation Maintenance Technology
Community College of The Air Force
Montgomery, ALAssociate of Science - Human Services
Community College of The Air Force
Montgomery, ALAssociate of Science - Technical Management
Embry-Riddle Aeronautical University
Daytona Beach, FLSkills
- Safety oriented - Ensuring FAA, OSHA, and EEO adherence
- Effective communicator - conducting audits and resolving issues
- Motivated Team Lead - Mentoring and training teams
- Overseeing fleet operations and compliance
Certification
✅ FAA Airframe & Powerplant (A&P) License
Ground Radio Operating License (GROL)
Certified National Mediator
Aircraft Maintenance Advanced Troubleshooting Certificate
Periodic/Isochronal Inspection Certification
HAZMAT Management & Disposal Certification
Timeline
EEO Specialist
Department of Veterans Affairs
03.2024 - Current
EEO Investigator
Department of Veterans Affairs
01.2023 - 03.2024
EEO Director
Army Corps of Engineers
06.2022 - 02.2023
EEO Counselor
Department of Veterans Affairs
12.2020 - 06.2022
EEO Specialist
Department of Air Force
03.2018 - 11.2019
Aircraft Maintenance Supervisor
Department of Air Force
03.2013 - 03.2019
Bachelor of Science - Technical Management
Embry-Riddle Aeronautical University
Associate of Science - Aviation Maintenance Technology
Community College of The Air Force
Associate of Science - Human Services
Community College of The Air Force
Associate of Science - Technical Management
Embry-Riddle Aeronautical University
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