Jonathen Dark
New Oxford
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Coldwell Banker. Proven ability to build lasting client relationships and manage complex transactions, ensuring satisfaction and timely closings. Adept in cash handling and sales techniques, consistently exceeding expectations while delivering personalized service.
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Server
the Bourbon Mill
02.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
Realtor
Coldwell Banker
08.2023 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Compared recently sold area properties to determine competitive market prices.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
Shoe Sales Associate
Dicks Sporing Goods
10.2022 - 08.2024
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Developed rapport with repeat customers, remembering names and preferences to provide tailored shopping experiences each visit.
- Improved overall store appearance through diligent upkeep of shelves, display tables, and fitting areas during shifts.
- Assisted customers in locating desired items promptly, minimizing wait times for optimal shopping experiences.
- Participated in ongoing product training sessions to stay well-informed about new footwear arrivals and upcoming releases from popular brands.
- Kept up-to-date with latest fashion trends and emerging brands, offering knowledgeable advice to customers seeking guidance on shoe selections.
Education
High School Diploma -
New Oxford High School
New Oxford, PA05-2022
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Customer service
- Sales techniques
- Team collaboration
Timeline
Server
the Bourbon Mill
02.2025 - Current
Realtor
Coldwell Banker
08.2023 - Current
Shoe Sales Associate
Dicks Sporing Goods
10.2022 - 08.2024
High School Diploma -
New Oxford High School
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