Jonathen Phillips
Westland
Summary
Seasoned Housekeeper Supervisor with a proven track record at Canton Fields Econolodge, enhancing team performance and customer relations through effective coaching and inventory management. Expert in cleaning procedures and safety compliance, I significantly improved workflow efficiency. My leadership not only elevated service standards but also fostered a dynamic, initiative-driven team environment.
Overview
2
2
years of professional experience
Work History
Housekeeper
Comfort Suites Hotel
Canton
01.2024 - 02.2025
- Disinfected telephones, light switches and other frequently touched objects.
- Followed safety procedures when handling hazardous materials.
- Observed proper use of chemicals when cleaning various surfaces.
- Provided information about hotel services upon request from guests.
- Waxed and polished wood furnishings to restore faded appearance.
- Scrubbed kitchen appliances, countertops and fixtures.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Returned rooms to occupant-ready status to satisfy future guests.
- Organized closets with hangers for guests' clothing items.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Inspected furniture for damage or stains in between guest stays.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
Housekeeper Supervisor
Canton Fields Econolodge
Canton
12.2022 - 01.2024
- Coached staff on strategies to enhance performance and improve customer relations.
- Swept and damp-mopped private stairways and hallways.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Collaborated with multiple departments to maximize workflow and efficiency.
- Encouraged team members to take initiative while maintaining high level of enthusiasm at workplace.
- Explained goals and expectations required of trainees.
- Assisted with special projects as needed such as deep cleaning tasks or organizing events and functions within the hotel premises.
- Polished furniture and room accessories to keep all areas bright and fresh.
Education
GED -
Michigan GED
MichiganSkills
- Customer service
- Inventory management
- Team building
- Cleaning procedures
- Safety compliance
- Time management
Timeline
Housekeeper
Comfort Suites Hotel
01.2024 - 02.2025
Housekeeper Supervisor
Canton Fields Econolodge
12.2022 - 01.2024
GED -
Michigan GED
Similar Profiles
Biren PatelBiren Patel
General Manager at Comfort Suites HotelGeneral Manager at Comfort Suites Hotel
Kristin BaurichterKristin Baurichter
Front Desk Agent at Comfort Suites HotelFront Desk Agent at Comfort Suites Hotel
Natasha OdomNatasha Odom
Night Auditor at Comfort Suites HotelNight Auditor at Comfort Suites Hotel