JONATHON NYBO
San Antonio
Summary
Hardworking team member committed to providing guests with genuine hospitality and delivering exceptional services in all areas of a restaurant. Talented and skilled multitasker comfortable juggling competing priorities. Skilled in drink making and recommendations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Torchy's Tacos
04.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Provided drink suggestions to customers based on their preferences
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Took food and drink orders, ensuring accuracy with clarification and communication with the kitchen
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
Cashier/Food Expeditor
Torchy's Tacos
01.2022 - Current
- Greeted customers and answered any questions they had about the store's products and/or services
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
- Answered customer inquiries regarding store policies and procedures
- Responsible for accurately and efficiently expediting food orders from the kitchen to the guests
- Communicated with wait staff and kitchen personnel regarding customer orders, menu modifications, and special requests
- Verified accuracy of order tickets prior to delivering food items to tables
- Monitored temperature of hot foods, ensuring timely delivery of quality dishes to customers
Crew Member
Five Guys Burgers and Fries
05.2021 - 08.2021
- Provided excellent customer service by greeting customers and meeting quality expectations
- Followed food safety protocols and best practices as instructed by ServSafe training
- Worked well with teammates and accepted coaching from management team
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
Site Director/Referee
YMCA
06.2018 - 08.2019
- Communicated with fans, coaches, players and other umpires
- Promoted good sportsmanship among players
- Educated athletes, coaches and fellow officials about game rules and regulations
- Monitored play times and elapsed time during particular events, stopping clocks to meet regulatory requirements
- Provided help to anyone in need of assistance First aid and CPR certified
Education
Some College - Cyber Security
The University of Texas At San Antonio
San Antonio, TX12-2025
HIGH SCHOOL DIPLOMA - undefined
Ronald Reagan High School
San Antonio, TX06.2020
Skills
- Policy reinforcement
- Good judgement
- Interactive communication skills
- Customer service
- Suggestive Selling
- Menu Memorization
- Responsible Alcohol Service
- Courteous
- Engaging personality
- Multitasker
Certification
- TABC certified
- ServSafe certified
Timeline
Bartender
Torchy's Tacos
04.2023 - Current
Cashier/Food Expeditor
Torchy's Tacos
01.2022 - Current
Crew Member
Five Guys Burgers and Fries
05.2021 - 08.2021
Site Director/Referee
YMCA
06.2018 - 08.2019
HIGH SCHOOL DIPLOMA - undefined
Ronald Reagan High School
- TABC certified
- ServSafe certified
Some College - Cyber Security
The University of Texas At San Antonio
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