Summary
Overview
Work History
Education
Skills
Timeline
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Jonaye Wells

Washington,DC

Summary

Dynamic and detail-oriented professional with a proven track record at Safeway, excelling in customer service and relationship building. Recognized for optimizing workflows and enhancing customer satisfaction through effective communication and problem-solving. A quick learner with a strong ability to navigate complex environments while maintaining high-quality standards.

Overview

2
2
years of professional experience

Work History

Grocery Shopper

Safeway
01.2023 - Current
  • Ensured proper storage of perishable items during transportation, minimizing spoilage or damage risks.
  • Maintained an organized and systematic approach to shopping, resulting in fewer errors and higher accuracy.
  • Prioritized order processing based on urgency, optimizing workflow to accommodate same-day deliveries.
  • Enhanced customer satisfaction by efficiently fulfilling grocery orders and ensuring product quality.
  • Contributed to a positive team atmosphere by maintaining open communication channels with colleagues and participating in problem-solving initiatives.
  • Demonstrated expert knowledge of store layouts, enabling efficient navigation and product retrieval.
  • Utilized technology effectively for real-time communication with customers regarding order updates or substitutions when necessary.
  • Handled customer inquiries promptly and professionally, fostering positive relationships and repeat business.

Barista

Paul’s French Bakery
12.2022 - 09.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Maintained regular and consistent attendance and punctuality.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.

Education

High School Diploma -

Potomac High School
Virginia
01-2024

Skills

  • Customer service
  • Attention to detail
  • Planning and organization
  • Upbeat and outgoing attitude
  • Decision-making
  • Relationship building
  • Quick learner
  • Problem-solving

Timeline

Grocery Shopper

Safeway
01.2023 - Current

Barista

Paul’s French Bakery
12.2022 - 09.2023

High School Diploma -

Potomac High School