Joncary Faubion
Ocala,FL
Summary
Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing time. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
7
7
years of professional experience
Work History
Account Executive
DISH
Ocala, FL
12.2023 - Current
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
Account Manager
Fox Pest Control
06.2022 - Current
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Cold-called leads and closed large number of new sales over several months.
- Developed strong cooperative relationships with coworkers and managers.
Licensed Insurance Agent
Allstate
06.2021 - 06.2022
- Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations.
- Upsold additional products and services after identifying customer needs and requirements.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Utilized advanced sales skills to overcome objections, persuade clients to purchase policies and close deals.
- Reported policy changes and company conditions affecting customer satisfaction
Telesales Representative
Verizon Wireless
01.2017 - 06.2021
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Investigated and resolved accounting, service and delivery concerns.
- Met all customer call guidelines including service levels, handle time and productivity.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Trained and guided team members to maintain high productivity and performance metrics.
- Communicated best practices among on-site and external personnel to align efforts and goals.
Education
Bachelor of Arts - Psychology
University of Texas At Tyler
Tyler, TX2013
Skills
- Revenue Generation
- Lead Development
- Customer Relationship Management
- Account planning
- Needs Assessment
- Persuasive Sales
- Deadline Management
- Key Performance Indicators
- Team motivation
Timeline
Account Executive
DISH
12.2023 - Current
Account Manager
Fox Pest Control
06.2022 - Current
Licensed Insurance Agent
Allstate
06.2021 - 06.2022
Telesales Representative
Verizon Wireless
01.2017 - 06.2021
Bachelor of Arts - Psychology
University of Texas At Tyler