Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jon'e Wiggins

Greenville,NC

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment.

Overview

12
12
years of professional experience

Work History

CSR

Ciox Healthcare
06.2022 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.

Medical Assistant

Duke Health
11.2021 - 04.2022
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Documented vital signs and health history for patients in clinic and hospital environments.

Medical Assistant

Bergen Pediatrics
05.2019 - 05.2021
  • Collected histories, vitals and current medical complaints through patient interviews
  • Entered patient data into EMR
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation
  • Prepared blood, urine, stool samples to send to lab for diagnostic evaluation
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.

Cashier

Walmart
06.2014 - 12.2014
  • Helped customers locate items, as well as quickly complete purchases
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Counted cash in register drawer at beginning and end of shift.

Cashier

McDonalds
10.2012 - 01.2014
  • Educated customers on promotions to enhance sales
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Checked completed orders for accuracy and bagged meals for easy carrying.

Education

Clinical Medical Assistant -

New Community Workforce Development Center
Newark, NJ
02.2019

High School Diploma -

Penn Foster Highschool
Scranton, PA
06.2014

Skills

  • Electronic health records
  • Ambulating and repositioning patients
  • CPR/First Aid Certified
  • Patient scheduling
  • Direct patient care
  • Medical office administration
  • Laboratory maintenance
  • Phlebotomy
  • Lab equipment operation
  • EKG

Timeline

CSR

Ciox Healthcare
06.2022 - Current

Medical Assistant

Duke Health
11.2021 - 04.2022

Medical Assistant

Bergen Pediatrics
05.2019 - 05.2021

Cashier

Walmart
06.2014 - 12.2014

Cashier

McDonalds
10.2012 - 01.2014

Clinical Medical Assistant -

New Community Workforce Development Center

High School Diploma -

Penn Foster Highschool

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Jon'e Wiggins